Assistant General Manager

Support the General Manager in leading restaurant operations, managing staff, improving guest satisfaction, and maintaining high standards of food quality, service, and safety. Help drive sales, control operating costs, and ensure smooth daily performance.

Key Responsibilities:

• Assist with daily restaurant operations and business performance.
• Supervise, train, and motivate restaurant staff.
• Support recruitment, onboarding, and employee development.
• Coordinate staff schedules and shift coverage.
• Maintain excellent guest service and dining experiences.
• Handle customer feedback and resolve complaints professionally.
• Monitor food quality, presentation, and service standards.
• Ensure compliance with food safety, hygiene, and sanitation procedures.
• Assist with inventory, purchasing, and supplier coordination.
• Monitor sales, labour costs, and operating expenses.
• Oversee POS transactions, cash handling, and shift reports.
• Help reduce food waste and improve operational efficiency.
• Support promotions and strategies to increase revenue.
• Coordinate front-of-house and kitchen teams.
• Monitor employee performance and maintain service standards.
• Assist with opening, closing, and facility checks.
• Report operational issues and performance updates to the General Manager.

Qualifications & Skills:

• Previous restaurant or hospitality management experience.
• Supervisory or assistant-management experience preferred.
• Strong leadership and team-management abilities.
• Excellent communication and customer-service skills.
• Good knowledge of restaurant operations.
• Experience with staff scheduling and performance management.
• Understanding of inventory, budgeting, and cost control.
• Knowledge of food safety and hygiene standards.
• Strong organization, problem-solving, and decision-making skills.
• Ability to work effectively in a fast-paced environment.
• Professional, reliable, and results-oriented.
• Flexible to work evenings, weekends, and holidays.

Pay: $22.00 - $29.00 per hour

Expected hours: 38.0 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person