Assistant General Manager

WE ARE HIRING – ASSISTANT GENERAL MANAGER

NIJU Japanese Restaurant | Mayfair, London

NIJU is looking for an experienced, motivated, and passionate Assistant General Manager to join our management team. We are seeking a hospitality professional with strong leadership skills, a genuine passion for guest experience, and the ability to support the General Manager in delivering exceptional service and smooth restaurant operations.

This is an excellent opportunity for someone who thrives in a fast-paced restaurant environment, leads by example, and is committed to developing a strong, professional team.

Key Responsibilities

• Support the General Manager in the day-to-day running of the restaurant, ensuring smooth and efficient operations.
• Lead, motivate, and develop the front-of-house team, maintaining high standards of service and professionalism.
• Ensure every guest receives a warm welcome and an outstanding dining experience.
• Oversee daily briefings, service standards, floor management, and team communication.
• Assist with recruitment, onboarding, staff training, rotas, performance management, and disciplinary procedures.
• Monitor sales, labour costs, budgets, and operational expenses to support business performance.
• Manage guest feedback and complaints professionally, ensuring effective resolutions.
• Maintain excellent relationships with guests, suppliers, and the wider management team.
• Ensure compliance with food safety, health and safety, licensing, and other relevant regulations.
• Support the planning and execution of private events, group bookings, and special occasions.
• Assist with stock control, cash handling, reporting, and other administrative responsibilities.
• Step in for the General Manager when required and take responsibility for the smooth running of service.

Requirements

• Previous experience in a management role within a high-quality restaurant or hospitality environment.
• Strong leadership skills with the ability to motivate, develop, and manage a diverse team.
• Excellent knowledge of restaurant operations, service standards, and guest relations.
• Commercial awareness and an understanding of sales, labour costs, budgets, and profitability.
• Excellent communication, organisation, and problem-solving skills.
• A hands-on approach and the ability to lead by example during busy services.
• A professional, guest-focused attitude and a genuine passion for hospitality.
• Ability to remain calm under pressure and make effective decisions.
• Flexibility to work evenings, weekends, and public holidays as required.

What We Offer

• The opportunity to join an established Japanese restaurant in Mayfair.
• A professional and supportive working environment.
• Opportunities for career development and progression.
• The chance to contribute to the restaurant's continued success.
• Competitive salary and package, depending on experience.

How to Apply

If you are an ambitious hospitality professional ready to take the next step in your management career, we would love to hear from you.

Join NIJU and help us deliver exceptional hospitality, every service, every day.

Pay: From £54,000.00 per year

Benefits:

• Discounted or free food
• Employee discount

Work Location: In person