Assistant General Manager

LOU AND JOES is a gourmet burger restuarant in the hearth of a Holmfirth, with a strong cult following of burger lovers.
We are committed to delivering exceptional food, with a creative menu, whilst delivering an outstanding dining experience within a modern and fast-paced environment.
We're seeking a highly skilled and passionate individual to head up our team.
This role is ideally suited to an individual with experience in a contemporary casual dining gourmet burger sector..

We’re seeking a dynamic Manager to lead our friendly and energetic team. This is an exciting opportunity for someone who is truly guest obsessed, self-driven and thrives in a fast-paced environment, loves creating exceptional guest moments, and enjoys motivating others to achieve their best.

As a key leader, you’ll take a hands-on approach to daily operations, ensuring efficiency, profitability, and smooth service across all areas of the restaurant. You’ll inspire your team through excellent communication, training, and a commitment to maintaining the highest standards.

Key responsibilities

• Oversee all aspects of the restaurant’s day-to-day operations, ensuring a seamless and efficient service.
• Report to your General Manager and support train, and develop the Front of House team to deliver exceptional guest experiences without compromise.
• Manage and monitor restaurant performance, including sales targets, budgets, and cost controls through complete ownership of the business P&L.
• Work closely with the kitchen team to maintain consistent food quality, presentation, and timing.
• Support and uphold health, safety, and hygiene standards in line with current legislation.
• Handle customer feedback with professionalism, turning challenges into opportunities for improvement.
• Develop and implement systems and processes to enhance operational efficiency.
• Create staff rotas and oversee labour cost management.
• Maintain strong supplier relationships and oversee stock control, ordering, and inventory management.
• Help achieve key performance indicators (KPIs) and strategic goals.
• Ensure the restaurant environment reflects brand standards at all times - clean, welcoming, and well-presented.
• Foster a positive, collaborative culture where your team can thrive.

About you

We’re looking for someone who:

• Has a minimum of 2 years’ experience as a Restaurant Manager or in a similar leadership role.
• Brings a confident, engaging personality with a genuine passion for hospitality.
• Demonstrates strong leadership, communication, and organisational skills.
• Has a solid understanding of restaurant operations and guest satisfaction.
• Is motivated to take on new challenges and grow with an ambitious, independent business.

Benefits and perks

• Generous pay
• Flexible rota's managed by you
• Tronc pay for every hour
• 28 days’ holiday per year that include service charge
• Free meals when you’re at work
• Pension Scheme

Ready to take the next step?
If you’re passionate, driven, and ready to make an impact, we’d love to hear from you - apply today!

Job Type: Full-time

Pay: £31,100 per year Plus tips

Pay: £31,100.00 per year

Benefits:

• Company pension
• Discounted or free food
• Employee discount

Work Location: In person