Assistant General Manager

The Manship Wood Fired Kitchen is seeking a motivated and experienced Assistant General Manager to support daily restaurant operations, lead team members, and maintain high standards of food quality and customer service. The ideal candidate will have strong leadership and organizational skills, with the ability to supervise staff, improve operational efficiency, and assist the General Manager in achieving business goals.

Key Responsibilities

• Assist the General Manager in overseeing daily restaurant operations.
• Supervise front-of-house and kitchen teams to ensure smooth service.
• Recruit, train, and support the development of restaurant employees.
• Prepare staff schedules and coordinate shift assignments.
• Maintain excellent customer service and guest satisfaction.
• Handle customer feedback and resolve complaints professionally.
• Monitor food quality, presentation, and service standards.
• Coordinate with kitchen staff to ensure timely order preparation.
• Assist with inventory management, purchasing, and supplier coordination.
• Monitor sales, expenses, and operating costs.
• Help control labor costs and reduce food and supply waste.
• Ensure compliance with food safety, sanitation, and workplace regulations.
• Maintain a clean, safe, and welcoming dining environment.
• Support cash handling, POS transactions, and daily reporting.
• Monitor employee performance and provide constructive feedback.
• Assist with promotions, special events, and customer-retention initiatives.
• Ensure company policies and operating procedures are followed.
• Identify opportunities to improve workflow and operational efficiency.
• Prepare shift reports and communicate operational updates to management.

Qualifications & Skills

• Previous experience as an Assistant General Manager, Restaurant Manager, or Assistant Manager.
• Strong leadership and team-supervision abilities.
• Excellent customer-service and communication skills.
• Knowledge of restaurant operations and hospitality standards.
• Understanding of food safety, sanitation, and allergen procedures.
• Experience with staff scheduling, training, and performance management.
• Knowledge of inventory control, budgeting, and cost management.
• Familiarity with POS systems and basic financial reporting.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional attitude and attention to detail.
• Ability to motivate employees and maintain a positive team culture.
• Flexibility to work evenings, weekends, and holidays as required.
• Hospitality education or equivalent management experience preferred.

Benefits

• Competitive salary based on experience.
• Opportunities for career growth and professional development.
• Supportive and collaborative work environment.
• Staff meals or discounts, subject to company policy.
• Opportunities to develop leadership and business-management skills.
• Paid time off and additional benefits, subject to company policy.

Pay: $22.00 - $29.00 per hour

Expected hours: 32.0 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible spending account
• Parental leave
• Retirement plan
• Tuition reimbursement

Work Location: In person