Assistant General Manager

About the Role

Matt the Miller’s Tavern is an upscale restaurant known for our premium beverage program, polished cuisine, and exceptional community hospitality. We are seeking a highly organized, process-driven Assistant General Manager to lead our floor operations, protect our high service standards, and enforce structural accountability across our management team. You will be expected to master and manage specific daily operational benchmarks while fostering a highly structured environment.

Key Responsibilities

· Daily Cost Management: Maintain shift-by-shift oversight of labor costs. Actively monitor schedules and real-time floor volume to eliminate unnecessary employee overtime and meet daily labor targets.

· Systems & Technology Ownership: Fully manage daily FOH execution using Toast POS and OpenTable reservation/guest management platforms.

· Operational Excellence: Lead high-energy pre-shift meetings, orchestrate high-volume floor support (including EXPO, running food, and bussing tables), and manage table touches to ensure guests are fully engaged.

· Inventory & Financial Accountability: Complete accurate end-of-month (EOM) inventory, monitor beverage/food cost indicators, and deliver structured administrative reporting.

· Team Leadership & Training: Direct interviewing, hiring, and structured onboarding/training frameworks to ensure hourly staff fully comprehend shifting standards and operational expectations.

Requirements

· Minimum 2–3 years of full-service, high-volume restaurant management experience (AGM or strong FOH Manager looking to step up).

· Deep functional understanding of P&L metrics, daily labor tracking systems, and overall prime cost controls.

· High level of professional proficiency with modern POS infrastructure (Toast preferred) and reservation systems (OpenTable preferred).

· A clear, transparent, and objective communication style that eliminates workspace chaos.

Assistant General Manager (AGM)

Position Type: Full-Time (Average 50–52 hours/week)
Compensation: $60,000 - $70,000 per year (Base salary locked for the first 12 months)
Location: 9558 Civic Centre Blvd, West Chester, OH

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person