Assistant General Manager

Assistant General Manager - Larga Kitikmeot, Yellowknife

Larga Kitikmeot is a medical boarding home which provides a safe and comfortable home-like atmosphere for patients travelling from the Kitikmeot Region of Nunavut for medical services. We are seeking a permanent full-time Assistant General Manager who will be responsible to oversee day to day operations, support staff, and ensure our guests receive quality services throughout their stay.

Key Responsibilities:

• Effectively supports the General Manager in leading the team

• Provide leadership, guidance, and support to staff across all departments including reception, housekeeping, kitchen, transportation and maintenance.

• Ensure daily operations run efficiently and that guests’ needs are being met.

• Assist staff with scheduling, training, onboarding, performance management, and addressing workplace concerns

• Respond to guest concerns and complaints in a professional, respectful, and timely manner

• Ensure staff follow organizational policies, procedures, and safety requirements.

• Assist with managing operational expenses, staffing requirements, and resources.

• Assist with incident management, reporting, and follow-up.

• Assume responsibility for operation in the General Manager’s absence

Qualifications and Experience:

• 2 years’ experience in a supervisory or management role

• Strong leadership and staff management skills

• Excellent communication, organizational, and problem-solving abilities

• Ability to work independently and as part of a team

• Proficiency with computers, email and Microsoft Office

• Experience working in a culturally diverse environment is an asset

• Must be able to communicate efficiently in English

• Must be able to pass a security and medical clearance

• Must be willing to work flexible hours, including on-call shifts

What we offer:

• Full Benefits - Medical, dental, and vision after 3 months

• Company RRSP Contributions - we invest in your future after 6 months

• Wellness Credits - Supports your physical and mental well-being

• Discounted Staff Meals - Enjoy nutritious home-cooked meals at a reduced price

• Supportive Work Environment - Strong team culture where your contributions are valued

• Meaningful work - Make a real impact in the lives of guests navigating medical travel

Larga Kitikmeot is committed to providing an inclusive and respectful workplace. We welcome applicants of all backgrounds and strongly encourage Nunavut Inuit Beneficiaries and Indigenous applicants to apply.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.