Assistant General Manager

About the role

This role involves overseeing and managing the overall operations of the company in accordance with policies, strategies, and objectives set by the Managing Director. The position serves as the key administrator coordinating and controlling work across various departments including Sales, Marketing, Purchasing, Warehouse, Logistics, Accounting & Finance, HR, and other support functions.

Key responsibilities

• Manage and oversee overall company operations in line with policies, strategies, and objectives set by the Managing Director
• Act as the primary administrator coordinating and controlling work between departments such as Sales, Marketing, Purchasing, Warehouse, Logistics, Accounting & Finance, HR, and other support units
• Convert Managing Director policies and objectives into clear operational plans and monitor implementation
• Plan and monitor company performance including sales, revenue, costs, expenses, profit, and operational efficiency
• Oversee P&L (Profit & Loss) management and participate in annual budget preparation, controlling expenses within company targets
• Oversee warehouse management from goods receipt, storage, inventory control, picking, to delivery to customers
• Manage and control inventory levels appropriately with sales and market demand, reducing Overstock, Slow-moving, and Dead Stock issues
• Monitor sales performance and customer service efficiency, coordinating with the sales team to drive sales and ensure customer satisfaction
• Analyze problems and improve work processes to increase efficiency, reduce costs, minimize losses, and enhance organizational competitiveness
• Define departmental KPIs and systematically monitor, analyze, and evaluate performance

About you

• Manage department heads and managers, setting direction and monitoring work to achieve targets
• Develop work structure, systems, and Standard Operating Procedures (SOP) to be clear and support company growth
• Manage and develop personnel, build accountability, and promote interdepartmental collaboration
• Prepare and present Management Reports summarizing operational results, problems, risks, and improvement recommendations to the Managing Director
• Analyze business opportunities and risks, proposing approaches for business development or expansion