Assistant General Manager

Michelangelo's Coffee House —an independently-owned and operated café — is seeking to fill an assistant manager / café lead role with growth potential.

We are searching for a full-time candidate with prior café and service industry experience, a passion for coffee, and a desire to connect with the community in a dynamic, fast-paced environment.

Responsibilities Include:

• Creating a welcoming and enjoyable customer service experience for all.
• Taking orders through our point of sale system, ensuring transactions are processed efficiently and accurately.
• Producing a consistent and high-quality product through brewing coffee and teas, crafting espresso and specialty drinks, and food preparation.
• Upholding our store cleanliness and organization standards. General cleaning tasks, restocking, and ensuring proper food safety is upheld.
• Opening and closing the store following company procedures.
• Supervising, teaching, and guiding both new and current employees to complete tasks and achieve goals.
• Ordering and inventory management.
• Being a general role model for the part-time staff and guiding the shift to ensure daily tasks are being completed in a timely manner.

Position Requirements:

• Excellent verbal communication and organizational skills.
• Eager to create a memorable experience, hospitable, and anticipates needs of both customers and teammates.
• Maintaining a strong level of professionalism, respect, and integrity while representing the store.
• Comfortable working in a fast-paced environment and being on your feet for the duration of your shift.
• Must demonstrate the ability to multitask, maintain a sense of urgency, rise to challenges, and be accountable for your work.
• A minimum of two years of barista experience or experience in an equivalent role.
• A full-time, 40 hour/week, commitment is expected - with optional overtime available only if desired.
• Flexible availability, including mornings, afternoons, and evenings on both weekdays and weekends.
• Must be able to lift and carry 30+ lbs

Compensation and Benefits:

• Starting base wage, guaranteed wages, and managing wages or salary are negotiable based on prior experience and desired responsibility.
• Salary estimate is based on an hourly wage. Compensation for this role starts at $14/ hour base wage with tips ranging from $6 - $20+/hour (averaging $10/hour).
• Growth opportunities with store position and wage increases available.
• Employee discount, paid breaks, and supplied meals.
• Flexible schedule.
• SIMPLE IRA with 3% employer match.
• Health Insurance available
• PTO

To submit your employment application, please reach out with:

• Resume is required, cover letter and references are optional but encouraged.

Pay: $45,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Work Location: In person