Assistant General Manager

Company Description Cheba Hut “Toasted” Subs is a fast-casual restaurant brand that has been serving handcrafted “toasted” subs in a fun, laid-back environment since 1998. Known for its marijuana-themed concept, Cheba Hut focuses on epic food and legendary service rather than the high, offering more than 30 signature subs made with high-quality meats, cheeses, fresh veggies, and homemade sauces on garlic “herb” bread. The company emphasizes a welcoming vibe, and genuine team members who create an authentic dining experience, including locations with full-service bars. Cheba Hut has grown steadily over more than two decades and now operates huts across multiple states, building a loyal fan base that proudly represents the brand. Team members join a culture centered on peace, love, and a memorable guest experience.

Role Description The Assistant General Manager is a full-time, on-site role located in Chandler, AZ, responsible for supporting the General Manager in daily restaurant operations. This role oversees front-of-house and back-of-house activities, including supervising team members, coordinating shift coverage, and ensuring food quality, safety, and cleanliness standards are consistently met. The Assistant General Manager helps drive exceptional guest service, manages cash handling and inventory processes, and supports scheduling, training, and performance feedback for staff. This role also assists with implementing local marketing initiatives, monitoring sales and cost controls, and maintaining a relaxed, fun, and inclusive environment aligned with Cheba Hut’s brand. The Assistant General Manager acts as a key leader on the floor, modeling positive behavior, resolving guest concerns, and helping create a space where both team members and guests enjoy spending time.

Qualifications

• 2 years Experience in restaurant or hospitality management, including supervising teams, coordinating shifts, and supporting daily operations.
• Strong customer service and communication skills, with the ability to build rapport with guests, resolve concerns, and foster a welcoming environment.
• Knowledge of food safety, cleanliness standards, and basic kitchen operations, with attention to detail and consistency.
• Skills in basic business operations such as cash handling, inventory management, and cost awareness to support sales and profitability.
• Leadership abilities including coaching, training, and motivating diverse team members while promoting an inclusive, respectful workplace.
• Ability to work full-time, on-site in Chandler, AZ, with schedule flexibility, including evenings, weekends, and holidays as needed.
• Prior experience in fast-casual or bar-focused concepts is beneficial; high school diploma or equivalent required, with additional education in hospitality or business a plus.