Assistant General Manager - Restaurant

Position Summary

The Assistant General Manager (AGM) supports the General Manager in leading all front-of-house and bar operations while serving as a primary manager-on-duty for this innovative new concept, that combines creativity, elevated design, and outstanding service standards across 3 distinct concepts.

The AGM is expected to translate The Maren Co. standards into consistent daily execution, coach the team in real time, maintain strong controls, and assume full venue leadership when the GM is absent.

Essential Functions & Responsibilities

• Serve as manager-on-duty for opening, service, transition, and closing shifts; ensure all checklists, cash controls, staffing positions, side work, and security procedures are completed.
• Direct hosts, servers, bartenders, barbacks, runners, and other assigned team members; rebalance sections and staffing based on business volume.
• Conduct lineups and pre-shifts; communicate menu changes, 86 items, reservations, VIPs, events, safety issues, sales priorities, and service standards.
• Monitor guest experience and table flow; resolve complaints and service failures with urgency, sound judgment, and documented follow-up when needed.
• Assist with scheduling, timecard review, payroll accuracy, training plans, performance documentation, hiring, onboarding, and progressive discipline.
• Monitor daily sales, labor, comps, voids, discounts, refunds, cash over/short, deposits, and closing reports; escalate unusual variances immediately.
• Partner with culinary leadership to maintain ticket-time, plating, allergy communication, expo, sanitation, and product-quality standards.
• Complete operational audits for cleanliness, bathrooms, music/lighting, temperature, exterior presentation, service stations, bars, storage, and closing security.

Qualifications & Requirements

• 3+ years of full-service restaurant or bar leadership experience, including regular manager-on-duty responsibility.
• Strong floor leadership, coaching, cash-handling, scheduling, and guest-recovery skills.
• Ability to understand basic P&L drivers and manage labor and controllable costs during a shift.
• Food safety and responsible beverage service certifications as required by law or company policy.
• Availability for evenings, weekends, holidays, special events, and late-night operations as business needs require.

Physical Demands & Work Environment

• Stand/walk for extended periods and move rapidly throughout dining rooms, bars, kitchens, stairs, patios, and service areas.
• Frequently lift/carry up to 25 pounds; occasionally assist with heavier objects using safe team-lift practices.
• Work in a fast-paced environment with heat, noise, cleaning chemicals, wet floors, and alcohol service.

Schedule Expectations

• Schedule is based on business needs and may include early mornings, evenings, late nights, weekends, holidays, special events, meetings, and required training. No minimum or guaranteed number of hours is created by this description.

Legal / Compliance Requirements

• Must perform essential functions with or without reasonable accommodation.
• If the position meets the legal definition of manager/supervisor for tip purposes, the employee may not share in employee tip pools or retain other employees' tips.
• Any exempt classification must be confirmed based on actual job duties and compensation, not title.
• Must comply with all food-safety, alcohol-service, wage-and-hour, anti-harassment, safety, and recordkeeping policies.

Equal Opportunity / Accommodation: The Maren Co. is committed to equal employment opportunity and a workplace free from unlawful discrimination, harassment, and retaliation. Qualified individuals must be able to perform the essential functions of the position with or without reasonable accommodation. Employment Statement: Where permitted by applicable law, employment is at will. This job description is not a contract and does not guarantee hours, schedule, compensation, duties, or continued employment. Duties may be modified and other reasonable duties may be assigned based on business needs.

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• Employee discount
• Paid time off

Work Location: In person