Assistant Golf Professional

POSITION SUMMARY:

The Assistant Golf Professional assists the Director of Golf in the day-to-day golf operations of the facility. The position is responsible for providing instruction and service to all golf members. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of our members and their guests.

DUTIES & RESPONSIBILITIES:

Administrative

• Maintain PGA Class A Certification
• Assist in maintaining the club’s USGA Handicap System
• Assist in the inventory control of hard goods, soft goods, and special orders including ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales
• Assist in planning and budgeting for the golf operations
• Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies
• Assist in coordinating golf activities with other departments
• Assist the Director of Golf in planning, executing and following up on various Club committees

Instruction & Service

• Conduct private instruction, group clinics and PGAJL coaching
• Provide club repair and club fitting services to customers
• Play golf with a variety of members in competitive and non-competitive situations
• Conduct oneself in a professional manner and always maintain a professional image
• Assist in maintaining the Club’s trackman range and simulator facilities

Golf Operations

• Assist with golfer check-in and fee collection; control and manage play
• Assist with all opening and closing procedures
• Assist in managing facility tournament operations including weekly events
• Assist in tournament operations and weekly events including planning, pre-tournament contracts, post- tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up
• Assist with men’s, women’s, and junior golf events and programs
• Assist with management of player service staff to ensure the golf experience is consistently excellent in every regard.
• Assist in managing golf car operation, practice facility, and club storage service (as applicable)

REQUIREMENTS:

• Preferred Bachelor’s Degree in Business Administration or Golf Management
• Minimum of 3 years of Private Club experience preferred in similar position
• PGA Class A Certification or ability to obtain such certification
• Prior experience with Golf Genius or similar program beneficial
• Fundamental knowledge of the game of golf, rules of golf, golf facility operations, tournament operations
• Fundamental supervisory practices and principles, including scheduling and staff development
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
• Strong organizational, planning and prioritization skills
• Self-motivated with desire to promote and market
• Service and customer focused attitude
• Experienced in written and oral business communications
• Remain up to date on customer relationship management tactics and strategies
• Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and database
• Maintain and promote a positive professional image within the community
• Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends
• Maintain a credible golf game and remain current on teaching innovations

PHYSICAL & ENVIRONMENTAL DEMANDS:

• Ability to be on feet for up to 85% of the prescribed shift
• Ability to lift 30 pounds, able to stand, bend, stoop, twist and turn for prolonged periods of time.
• The position will require working inside and outside at various times of the year and may require prolonged exposure to sunlight
• This position often requires an individual to work long hours, holidays, weekends and may be subjected to shifts longer than 10 hours in one working day.