Assistant Hospital Manager

About the Position

Spire Liverpool Hospital is seeking an organised, proactive, and motivated Assistant Hospital Manager to support the effective day-to-day management of hospital operations. The successful candidate will work closely with hospital leadership, clinical teams, administrative staff, and support departments to maintain high standards of patient care, operational efficiency, and service quality.

The Assistant Hospital Manager will help coordinate departmental activities, monitor service performance, support staff development, and ensure that hospital policies and procedures are followed. This role requires strong leadership, communication, problem-solving, and organisational skills, along with a commitment to patient safety, confidentiality, and continuous improvement.

Key Responsibilities

• Assist the Hospital Manager with daily operational planning and hospital management activities.
• Support the coordination of clinical and non-clinical departments to maintain efficient services.
• Monitor operational performance and help identify opportunities for improvement.
• Work with department supervisors to address staffing, scheduling, and workflow requirements.
• Help maintain high standards of patient experience, safety, and service quality.
• Support the implementation of hospital policies, procedures, and operational guidelines.
• Communicate effectively with healthcare professionals, administrative teams, patients, and visitors.
• Assist with the preparation of operational reports, performance updates, and management documentation.
• Monitor service-related issues and help coordinate appropriate follow-up actions.
• Support staff induction, training, performance development, and professional conduct.
• Assist with resource planning and the effective use of hospital facilities and supplies.
• Help ensure that health and safety procedures are followed across relevant departments.
• Maintain confidentiality when handling patient, employee, and business information.
• Support quality audits, inspections, risk assessments, and compliance activities as required.
• Assist in reviewing complaints, feedback, and incidents and escalate concerns appropriately.
• Promote teamwork, accountability, and respectful communication throughout the organisation.
• Contribute to service improvement initiatives and help implement agreed action plans.
• Deputise for the Hospital Manager or attend management meetings when authorised.

Qualifications & Skills

• Previous experience in healthcare management, hospital administration, healthcare operations, or a related supervisory position.
• A relevant qualification in healthcare management, business administration, or a related field is desirable.
• Strong leadership, planning, and organisational skills.
• Excellent written and verbal communication abilities.
• Good understanding of healthcare service delivery and patient experience.
• Ability to analyse operational information and prepare accurate reports.
• Strong problem-solving and decision-making skills.
• Ability to manage competing priorities in a busy healthcare environment.
• Understanding of confidentiality, data protection, and information governance.
• Awareness of healthcare quality standards, risk management, and patient safety.
• Ability to build positive working relationships with clinical and non-clinical teams.
• Confidence in using standard office software and administrative systems.
• A professional, adaptable, and solutions-focused approach.
• Commitment to equality, dignity, inclusion, and respectful patient care.
• Willingness to undertake relevant training and continuing professional development.

What the Role Offers

Pay: £28,200.00-£68,800.00 per year

Benefits:

• Employee stock purchase plan
• Enhanced maternity leave
• Financial planning services
• Free or subsidised travel
• Health & wellbeing programme
• Housing allowance
• Matching gift scheme
• On-site gym
• Private dental insurance
• Private medical insurance
• Referral programme
• Relocation assistance
• Shuttle service provided

Work Location: In person