Assistant Housekeeping Manager

The role reports to the Executive Housekeeper and you are responsible for the following;

• Supervise the activities of the Room Attendants to ensure that the guest rooms corridors & service areas are well maintained
• Co-ordinate with Front Office and update room discrepancy lists
• Supervise a team of contract cleaning workers for rooms and public area
• Conduct daily inspection of rooms and public area to ensure cleanliness is consistent with the brand standard
• Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff.
• Advises manager & admitting personnel of rooms ready for occupancy.
• Conduct inventory checks for operating equipment and linens
• Conduct regular training for staff
• Handle guest request and complaints and take service recovery measures if required
• Co-ordinate with vendors eg: Laundry services and other outsource service
• Make recommendations to improve service and ensure more efficient operation
• To carry out any other duties and responsibilities as assigned