Assistant Housekeeping Manager

·       To ensure all external and internal guests receive prompt and courteous service.

·       Assist in overseeing laundry operations.

·       Schedule with Executive Housekeeper on routine quality control inspections of all Housekeeping areas.

·       Inspect guest and public areas on a regular basis to ensure that furnishings, facilities, and equipment are clean and in good condition; make recommendations to Executive Housekeeper accordingly regarding upkeep.

·       Assist in managing spring cleaning schedules.

·       Maintain open channels of communication with other department heads.

·       Establish and maintain productive team relations and work with Human Resource to ensure that colleagues’ performance is effectively managed.

·       Conduct regular department meetings in absence of Executive Housekeeper.

·       Identify and ensure highest possible standards of cleanliness, maintenance, guest room supplies and amenities at a realistic cost.

·       Supervise outside contractors to ensure contractual compliance.

·       Manage and ensure that the procedures provided for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures are in compliance.

·       Coach and counsel colleagues to ensure service standards and procedures are met.