Assistant Housekeeping Manager

About Us

Surrounded by the enchanting hillside greenery and facing the stunning view of Victoria Harbour, Hopewell Hotel is one of the largest 5-star hotels in Hong Kong.

Home to the largest park in Wan Chai, this hotel provides 1,000 guestrooms to fit the needs of all travellers, over 6,500 sq. m. of column-free meetings and convention spaces, various dining and recreational facilities, more than 400 parking spaces with Wan Chai’s largest lifestyle mall, Hopewell Mall.

Join Our Team

If you are looking for a fun and rewarding career opportunity, we now invite you to join us as one of our team members.

Responsibilities:

• Support management to achieve targets in guest satisfaction
• Provide training for all Room Attendants, Floor Cleaners and Housekeepers in order to maintain Hotel Standards
• Overall responsible for the entire guest floor areas, heart of house cleaning and maintenance
• Manage the stock level and minibar items
• Investigate the guest complaints from all channels
• Maintain an up-to-date record of furniture movement in guest rooms and public area
• Conduct room audit check list to maintain the quality of the guest rooms and public area
• Co-ordinate with various Contractors on various cleaning schedules
• Co-ordinate with Pest Control on schedule for whole hotel premises
• Ensure the hotel decorations in good conditions and liaises with Contractor accordingly
• Check the daily VIP arrivals and Long Staying Guests
• Perform any ad hoc duties as assigned by the superiors

Requirements:

• Secondary school graduate or above
• Minimum 8 years of working experience in hotel industry and with 3-5 years in supervisory level or similar capacity
• Computer literate
• Good command of both spoken and written English, ability to speak Mandarin is an advantage

Benefits:

• 5 Day Work Week
• Birthday Leave
• Group Medical Insurance (For Employee and Employee's Children)
• Dental Care for Employee
• Complimentary Duty Meal
• Transportation Allowance
• Yearly Discretionary Bonus
• Hotel Food & Beverage Discounts
• Good Career Progression & Development

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With a large number of applications received, only shortlisted candidates will be contacted for an interview.

Personal data collected will be treated in strict confidence and used for recruitment purposes only.