Assistant Housing Manager II

SCOPE:

Assist the Housing Manager in the general management of the Project.  Duties are based on the size of the Project and staffing level.

ACCOUNTABILITY:

Directly responsible to the Housing Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Assist the Housing Manager in the overall management of the Project. May be required to perform Housing Manager duties on occasion.

Inspect units as directed to determine rehabilitation needs and/or assess damage. Basis understanding of PHAS. Determine the need for maintenance.  Prepare work orders and maintain up-to-date work order log. Receive, review and assist in resolving resident complaints.

Take applications, offer and show units to prospective residents, perform lease-ins and process vacating residents. Prepare notification for and make occupied unit inspections. Perform personal visits with residents regarding improper use of Authority property, unacceptable conduct and collection of accounts receivable.  Collect rents and prepare deposits.  Take reexaminations.

Review, verify and update computer maintained tenant data, including charges.  Ensure accuracy and confidentiality of tenant file information. 

Perform general office duties and prepare required reports and notices to tenants.   Order all supplies through established channels.

Perform other duties as assigned.

WORKING CONDITIONS:

Working Conditions are stressful at times due to volume of workload.

QUALIFICATIONS REQUIRED:

High School Diploma or equivalent, with additional experience or education in Business Administration, Social Science or property management.  Ability to meet and deal with the public and interact with residents and Authority personnel in a positive and effective manner.  Ability to retain proprietary information as confidential.    Ability to comply with Authority attendance policies.   Possess a valid Oklahoma Driver License with an acceptable driving record.    Appropriate office skills.  Familiarity and experience with basic computer principles and usage. Spanish language skills preferred.

PHYSICAL:

Ability to read and write correspondence, read ledgers, work with computerized reports, code books, plans, etc.  Ability to enter and access all areas of building and dwelling units for which responsible.  Ability to communicate clearly and effectively with others by telephone and in person. Physical range of motion and coordination for extensive work with files. All physical requirements are evaluated based on the ability to perform, with or without reasonable accommodations under the ADA.