Assistant Housing Supervisor

About the role

The Assistant Housing Supervisor supports Teacher Housing operations, maintenance, and administration. Serving as the primary backup to the Housing Supervisor, this role manages resident inquiries, maintenance requests, inspections, and emergency responses while balancing facilities support with office management.

Key responsibilities

• Serve as primary backup to the Housing Supervisor; resolve issues or escalate complex matters to leadership
• Manage daily resident communications, service requests, and inquiries promptly and professionally
• Maintain housing records, inventory logs, work orders, utility data, and resident files
• Coordinate move-in/move-out processes, unit inspections, key distribution, and resident orientations
• Track work orders using ISB's management system and schedule contractor maintenance
• Prepare reports, correspondence, purchase requests, and support budget monitoring
• Perform general handyman tasks, basic repairs, painting, and facility touch-ups
• Conduct basic groundskeeping, pool maintenance, and routine water testing
• Inspect housing units and grounds regularly to identify and address maintenance needs
• Respond to urgent after-hours or weekend maintenance calls when scheduled on-call

About you

• Technical diploma in a relevant field; Bachelor's degree preferred
• Minimum 2 years of practical handyman experience and facility maintenance
• Proficiency in MS Office (Word, Excel, Outlook), maintenance software, and productivity tools
• Fluency in written and spoken English and Thai with strong customer service skills
• Strong organizational abilities to manage multiple priorities and handle emergencies calmly
• Physical ability to handle heavy lifting, furniture movement, and outdoor labor in all weather conditions
• Flexibility to adapt work schedule to operational needs
• Bachelor's degree or equivalent
• Project management certificate