Assistant HRBP Manager (2-years contract)

A. Job Purpose

• This role supports both the strategic and operational HR functions of the Company’s real estate and property management operations. This role works closely with business leaders and line managers to implement HR initiatives aligned with business objectives, while ensuring effective execution of core HR processes including recruitment, learning and development, performance management, HR administration, payroll-related matters, employee relations, and compliance with Malaysian labour laws. While providing advisory support to stakeholders, the Assistant Manager, HRBP remains actively involved in day-to-day HR operations, ensuring timely service delivery and consistent policy implementation. The role requires the ability to balance business partnering responsibilities with hands-on execution, particularly within a multi-site environment such as shopping malls, property assets, and corporate offices.

B. Accountability

• To support HOD in acting as an HR advisor to business leaders and managers on workforce planning, employee engagement, and people-related matters.
• To translate operational requirements into practical HR solutions aligned with Company policies and objectives.
• To assist in change initiatives, restructuring exercises, and manpower optimization efforts in accordance with business needs.
• To compile and analyze HR data to support reporting and provide basic insights to Management.
• To prepare and assist in the preparation of HR operational and management reports.
• To manage end-to-end recruitment processes including requisition, sourcing, screening, interviews, offer coordination, and onboarding.
• To work closely with hiring managers to understand manpower requirements and budget considerations.
• To prepare and update job descriptions in line with organizational structure and operational needs.
• To ensure timely hiring, particularly for operational roles within property, mall, or hotel environments.
• To coordinate pre-employment checks and ensure proper documentation in compliance with Company policies.
• To identify training needs through performance discussions and engagement with business stakeholders.
• To coordinate training programs covering technical, supervisory, and soft skills development.
• To administer training records, attendance tracking, evaluation reports, and training calendars.
• To support talent development and succession initiatives under the guidance of HOD.
• To liaise with external training providers and relevant government agencies when required.
• To administer and coordinate the Company’s performance appraisal cycle, including KPI setting and annual evaluations.
• To guide managers and employees on performance management processes and documentation requirements.
• To ensure consistency and proper application of performance ratings across departments.
• To monitor Performance Improvement Plans (PIP) and follow up on agreed action items.
• To handle employee grievances, misconduct, and disciplinary matters in accordance with Company procedures.
• To support Domestic Inquiry (DI) processes, including preparation of required documentation.
• To advise managers on employee relations matters and escalate complex cases to HOD where necessary.
• To promote a positive working environment across operational sites and corporate offices.
• To coordinate employee engagement activities and initiatives.
• To administer payroll inputs including claims, allowances, overtime submissions, and related documentation.
• To address employee queries related to salary, benefits, leave, and claims matters.
• To administer employee insurance and related claims.
• To prepare payroll related for HR monthly report if required.
• To manage employee lifecycle processes including onboarding, confirmation, promotion, transfer, contract renewal, and separation.
• To maintain accurate employee records and HR systems documentation.
• To prepare HR correspondence including offer letters, confirmation letters, promotion letters, and disciplinary notices.
• To ensure compliance with Company policies, statutory requirements, and internal procedures.
• To undertake additional HR responsibilities as assigned by the HOD from time to time.

C. Generic Responsibility

• To assist in developing, reviewing, and implementing HR policies, procedures, and guidelines.
• To ensure HR practices comply with Malaysian labor laws including the Employment Act 1955 and relevant statutory requirements.
• To support internal audits, management reviews, and compliance exercises.
• To observe and adhere to the Delegation of Authority Limit (DAL) in the delivery of all assigned responsibilities.
• To ensure full compliance with Occupational Safety and Health Act 1994 (OSHA) and other relevant local regulations.

D. Qualifications

• Bachelor’s Degree in Human Resource Management, Business Administration, or a related field.
• Minimum 5 years of HR generalist or HRBP experience, preferably within the real estate, property management, retail, or service industry.
• Strong knowledge of Malaysian employment laws and HR best practices.
• Experience managing HR operations across multiple sites is an advantage.
• Proficient in MS Office.
• Strong leadership, communication, and problem-solving skills.

E. Competency

• Strong business partnering and stakeholder management skills.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to handle sensitive and confidential matters with professionalism.
• Strong organizational and analytical skills.
• Hands-on, proactive, and able to work independently in a fast-paced environment.
• Willingness to travel between mall locations and offices as required.
• Ability to work beyond normal office hours when operational needs arise.

F. Location

• Subang Jaya, Selangor

G. Reporting Line

• Head of Group HR

H. Contract

• 2-years contract with option of renewal.