Assistant Human Resources

About the Role

KOON Hospitality Group, a hotel and hospitality business, is seeking an HR professional with hands-on experience in Human Resource Development (HRD) to strengthen employee capabilities, service quality, and operational effectiveness.

This position primarily focuses on people development while leading the HR function, supported by an existing HR Officer responsible for day-to-day HR administration.

The successful candidate will receive guidance and coaching from management and external advisors, with opportunities to grow into an HR Manager role.

Key Responsibilities

1. Human Resource Development (HRD)

·         Conduct Training Needs Analysis (TNA) and identify employee skill gaps.

·         Develop annual and monthly training plans.

·         Develop competency frameworks and skill matrices.

·         Coordinate and implement training programs with department heads.

·         Evaluate training effectiveness and follow up on application in the workplace.

·         Develop orientation and on-the-job training programs for new employees.

2. Performance Management & Organization Development

·         Support employee performance appraisal systems and KPIs.

·         Support development programs for supervisors and managers.

·         Participate in organizational improvement initiatives, such as SOP, Lean, 5S, and continuous improvement.

·         Promote a culture of learning and employee development.

3. HR Operations Supervision

·         Lead and supervise one HR Officer.

·         Oversee and review HR administration, payroll inputs, attendance, and leave records.

·         Ensure compliance with Thai labor laws and company policies.

·         Support recruitment and manpower planning.

·         Coach and develop the HR Officer’s capabilities.

Qualifications

·         Bachelor’s degree in a relevant field.

·         Approximately 5 years of overall HR experience, including at least 3 years of direct HRD experience.

·         Hands-on experience in training needs analysis, planning, implementation, and evaluation.

·         Sound knowledge of HR operations and Thai labor laws.

·         Strong communication, coordination, and coaching skills.

·         Leadership potential, analytical thinking, and a hands-on approach.

·         Willingness to learn and develop professionally.

·         Experience in hotels, hospitality, or other service industries is an advantage.

·         Previous experience as an Assistant HR Manager is not required if the candidate demonstrates relevant HRD experience and leadership potential.

Career Development Opportunities

·         Coaching and guidance from management and external advisors.

·         Opportunities to develop expertise in HRD, organization development, and team leadership.

·         Potential career progression to HR Manager based on capabilities and performance.