Assistant Import Manager

About the role

This is a full-time opportunity to join the dynamic team as an Assistant Import Manager. Based in the Changi East Region, this role is integral to the company's freight forwarding operations, focusing on the import of air cargo.

What you'll be doing

• Supervise daily air import activities to ensure timely processing and delivery of shipments.
• Verify costing and billing to ensure correctness and timely invoicing.
• Monitor team workloads, operational timelines, and resource allocation.
• Liaise with internal staff/vendors ensure smooth cargo movement.
• Coordinate with warehouse and transport teams for inbound and outbound cargo arrangements.
• Ensure shipment status updates are communicated clearly to internal stakeholders and customers.
• Lead, train, and support a air import team to meet performance and service standards.
• Act as the first point of escalation for operational issues and client concerns.
• Support recruitment, onboarding, and continuous development of operational staff.
• Ensure adherence to internal SOPs and external regulatory guidelines
• Prepare operational reports and track performance metrics, including KPIs such as delivery timelines, service levels, and cost control.
• Participate in audits and internal control checks.
• Identify areas for improvement and implement process enhancements for operational efficiency.
• Work closely with the Sales & Marketing team in supporting budget planning and managing vendor costs.

What we're looking for

• Pass holders are welcome to apply
• Diploma or Degree in Logistics, Supply Chain Management, or a related discipline.
• 3 to 5 years of airfreight operations experience (import), with a minimum of 1–2 years in a supervisory or team lead
• Sound knowledge of air cargo procedures, customs clearance, documentation, and Tradenet processing
• Proficient in logistics systems such as Tradenet and CCN (CUBEforall).
• Familiar with bonded warehouse operations, Free Trade Zones (FTZ), and handling time-sensitive cargo such as perishables and pharmaceuticals (preferred).

What we offer

Competitive salary and performance-based bonuses & Incentives

• Medical and Dental Benefits
• Ample opportunities for professional development and career advancement
• A collaborative and inclusive company culture

About us

A leading provider of integrated logistics solutions, serving clients across the Manufacturing, Transport & Logistics industry. With a strong presence in the Changi East Region, we pride ourselves on our commitment to innovation, customer service, and sustainable business practices. Join us and be part of a dynamic and growing team that is shaping the future of freight forwarding.