Assistant IT Manager

Hired candidates will have the following opportunities:

• Competitive salary based on relevant skills and work experience

• Hybrid work set-up

• Career development opportunities for high potential and top performing employees

QUALIFICATIONS:

• Graduate of a Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Business, or a related discipline.

• With at least three (3) years of relevant experience in Information Technology project management.

• Experience in managing ERP and non-ERP projects, project budgeting, vendor coordination, risk management, and cross-functional team coordination.

• Knowledge of predictive, Agile, and hybrid project management methodologies.

• Project Management Professional (PMP), Projects in Controlled Environments (PRINCE2), or relevant Agile certification is an advantage but not required.

DUTIES AND RESPONSIBILITIES:

1. Project Planning and Execution

• Develops and maintains project plans covering scope, schedule, budget, resources, milestones, and quality standards for assigned ERP and non-ERP projects.

• Coordinates with Process Owners, Business Analysts, technical teams, and stakeholders to define project objectives, deliverables, and acceptance criteria.

• Monitors project progress against approved plans and recommends corrective actions to address delays and deviations.

2. Project Governance and Risk Management

• Ensures compliance with approved project management standards, company policies, and Information Technology governance requirements.

• Identifies and monitors project risks, issues, assumptions, and dependencies, and coordinates appropriate mitigation measures.

• Evaluates proposed project changes and secures approval from authorized personnel before implementing changes to approved project plans.

3. Stakeholder and Vendor Coordination

• Coordinates with internal departments, vendors, consultants, and service providers to ensure timely project delivery.

• Monitors vendor deliverables, project milestones, issue resolution, and required documentation.

• Provides timely project updates, recommendations, and escalations to the IT Manager or Senior IT Manager.

4. Cost and Resource Monitoring

• Prepares project cost estimates and forecasts in coordination with relevant teams.

• Monitors project expenditures, resource requirements, and budget variances against approved plans.

• Coordinates vendor cost evaluations and resource allocation requirements with authorized personnel.

5. Technology Implementation and Systems Integration

• Coordinates implementation activities and systems integration across business, software development, infrastructure, technical support, and vendor teams.

• Facilitates system testing, quality assurance, User Acceptance Testing (UAT), security reviews, and deployment readiness assessments.

• Ensures project deliverables meet approved requirements and coordinates the turnover of completed projects to operational support teams.

6. Performance Monitoring and Reporting

• Prepares project status reports and dashboard inputs covering progress, milestones, risks, costs, and deliverables.

• Maintains accurate project plans, risk registers, change logs, and other project documentation.

• Tracks project performance and coordinates corrective actions, escalating significant deviations to the IT Manager or Senior IT Manager.

7. Change Management and Continuous Improvement

• Coordinates user communications, training, and readiness activities with Process Owners and affected departments.

• Facilitates post-implementation support, issue resolution, and knowledge transfer with designated teams.

• Conducts lessons-learned reviews and recommends improvements to project management processes, tools, and reporting.

8. Project Closure and General

• Coordinates documented project acceptance, operational readiness, and the proper handover of project documentation and outstanding items.

• Ensures assigned ERP and non-ERP projects align with approved Information Technology priorities and business objectives.

• Provides timely updates to the immediate supervisor and performs other related tasks as assigned.

FUNCTIONAL / TECHNICAL COMPETENCIES:

• Proficient in project planning, scheduling, monitoring, and change control.

• Knowledgeable in project budgeting, cost forecasting, risk management, and vendor coordination.

• Skilled in stakeholder communication, cross-functional team coordination, and issue resolution.

• Familiar with predictive, Agile, and hybrid project management methodologies.

• Knowledgeable in enterprise resource planning (ERP) systems, enterprise applications, systems integration, cybersecurity, and Information Technology infrastructure.

• Capable of preparing project reports, maintaining project documentation, and coordinating testing, deployment, and operational handover.

• Strong analytical, problem-solving, and continuous improvement skills.