Assistant KAM, E-Commerce

Job Summary

Glanbia

Assistant Key Account Manager - eCommerce

Join this dynamic team focused on delivering better nutrition for every step of life s journey.

We are seeking an eCommerce professional with strong understanding of online retail channels and the ability to thrive in a fast paced dynamic environment. This is a hands-on position responsible for the management and growth of our brands (Optimum Nutrition, Isopure BSN) on Specialty eCommerce and ePharma accounts like Nutrabay, Nykaa, Dmart, Hyugalife , Tata1mg, Pharmeasy etc. The role will identify and assess the right opportunities in expanding GPN brands online footprint, whilst optimizing assortment, stock plan, and maximizing overall profitability and acquiring firsthand consumer insights.

Responsibilities

Revenue Growth and Account Planning

• Business Delivery: Own account-level Sell-Out, Sell-Through and revenue targets, identifying and executing account-specific growth opportunities.

• Account Planning: Develop account priorities and participate in account planning/JBP discussions, where relevant, to unlock incremental growth.

• Portfolio Expansion: Identify opportunities for new listings, assortment expansion and portfolio growth by leveraging platform consumer insights, category trends and account inputs.

• Commercial Management: Prepare and manage monthly pricing, trade spends, promotions plans, provisions and other commercial requirements.

  Stakeholder Account Management

• Distributor Management: Work closely with the national distributor team to deliver agreed business objectives, including fill rates, inventory cover, stock health, On Shelf Availability (OSA), forecast requirements and operational execution.

• Distributor Account Management: Collaborate with the national distributor to manage distributor-owned eCommerce accounts, ensuring delivery of sell-through targets, assortment expansion, visibility opportunities, promotional execution and overall business growth.

• Cross-functional Collaboration: Coordinate with internal teams across sales, performance, content and operations to ensure seamless account execution.

• Day-to-Day Account Management: Resolve issues related to pricing, claims, invoicing, visibility, MRP transitions, catalogue updates and other platform requirements. Lead the execution of new product launches, secure timely listings, drive distribution and availability, and monitor performance to maximize NPD growth across key accounts.

  Performance, Visibility Insights

• Digital Shelf Visibility: Partner with internal content and performance teams to ensure strong digital shelf execution, catalogue quality, product discoverability and efficient visibility opportunities on platforms.

• Business Reviews: Track and analyse business performance, prepare regular business reviews and recommend actions to improve growth, profitability and operational efficiency.

• Market Intelligence: Monitor category trends, competitive activities, pricing benchmarks and consumer insights to identify opportunities and risks across key accounts.

  The Skills you will bring to the team

• 2+ years e-commerce experience specializing in consumer goods with MBA from Tier I or Tier II Business schools

• Hands on experience in working with eCom partners preferably in India

• Excellent communication skills to clearly articulate his/her ideas/thoughts and drive support and alignment of key stakeholders

• Effective collaboration and partnership skills with both internal and external customers

• Implement and utilize analytics to track sales trends and identify opportunities for growth

• Ability to work in an entrepreneurial environment

• Ability to easily work across a culturally diverse group of people and markets. Embraces diversity and inclusion as a key value

• Ability to quickly adapt, focus and deliver results in ambiguous and ever-changing situations

• Can effectively navigate complexity and ambiguity, with poise and confidence

  Where and how you will work

The opportunity will be based in India with hybrid working arrangements available which offer you a greater choice in how you work and live, giving you a better work-life balance.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.