Assistant Key Account Manager

About the role

Leo Ceramiko Sdn Bhd is seeking an Assistant Key Account Manager to join our dynamic sales team on a full-time basis. This role is based in Bukit Jelutong, Selangor and offers an excellent opportunity to develop your career in account and relationship management within the ceramics industry. As an Assistant Key Account Manager, you will play a crucial role in supporting the management and growth of our key client accounts, ensuring customer satisfaction and driving revenue expansion. This position bridges operational support with strategic account development, making it essential to our business growth objectives.

Key responsibilities

• Support the company in managing and nurturing relationships with assigned key accounts and strategic clients
• Assist in the development and implementation of account plans and sales strategies to achieve revenue targets
• Coordinate and facilitate regular communication with key clients, ensuring prompt responses to enquiries and concerns
• Process orders, quotations and sales documentation accurately and efficiently
• Prepare and maintain detailed account records, sales reports and performance metrics
• Identify opportunities for upselling and cross-selling within existing accounts
• Support the coordination of product demonstrations, site visits and client meetings
• Liaise between clients, internal departments and logistics to ensure smooth order fulfilment and delivery
• Monitor competitor activity and market trends relevant to assigned accounts
• Assist with the preparation of tenders, proposals and presentations for key clients

What we're looking for

• Diploma or Bachelor's degree in Business, Sales, Marketing or a related field

• 1-3 years of experience in account management, sales support or customer relationship management

• Strong communication and interpersonal skills with the ability to build and maintain professional relationships

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)

• Excellent organisational and time management abilities with strong attention to detail

• Ability to work collaboratively within a team environment whilst managing multiple priorities

• Strong problem-solving skills and a customer-centric approach

• Willingness to learn about ceramics products and industry practices

What we offer

• Competitive salary package and performance-based incentives

• Professional development and training opportunities to enhance your skills

• Career progression opportunities within the sales and account management divisions

• Collaborative and supportive work environment with experienced mentorship

• Access to company products and exclusive employee discounts

About us

Leo Ceramiko Sdn Bhd is a leading ceramics manufacturer and supplier, dedicated to delivering high-quality ceramic products to clients across various industries. With a commitment to excellence, innovation and customer satisfaction, we have established ourselves as a trusted partner in the ceramics market. Our company culture emphasises teamwork, continuous improvement and professional development. We pride ourselves on our customer-focused approach and our ability to provide tailored solutions that meet the unique needs of each client. Join our growing team and be part of a company that values your contributions and invests in your success.

Apply now

If you are a motivated professional eager to develop your career in account and relationship management, we would like to hear from you. Please submit your CV, cover letter and any relevant certifications to our Human Resources department. We look forward to meeting you!