Assistant Learning & Development Manager

We are seeking a Assistant Learning & Development Manager to play an influential role in driving our Association’s continuous growth and improvement. This role involves working closely with the Head of HR and the leadership team to identify and address our employees’ and the Assoication’s development needs.

This position is responsible for coordinating, implementing, and evaluating training programs within an organization.

Responsibilities:

• Identify the training needs of employees and the Association as a whole.
• Assist in planning, organising, and implementing, as well as independently managing, learning and development programmes and initiatives.
• Prepare training materials, including presentations, handouts, manuals, and other resources to support the training programmes.
• Support corporate training programmes, workshops, or sessions.
• Ensure training content aligns with the Association's vision, mission, and values, corporate standards, and business priorities.
• Coordinate logistics and schedules for training programmes, including booking training venues, arranging for trainers or external training providers, managing training budgets, and ensuring that participants have the necessary resources and materials.
• Monitor and evaluate the effectiveness of all training programmes, adjusting as necessary to ensure continuous improvement.
• Maintain and analyse training records to monitor the effectiveness of learning and development projects.
• Work closely with other departments and hotel services to understand their training needs and develop appropriate solutions.
• Keep abreast of the latest trends and advancements in hospitality and community services to ensure our training programmes are up-to-date.
• Coordinate the day-to-day operations of the Internship Programme, including recruitment, onboarding, performance tracking, and stakeholder engagement.
• Liaise with universities, institutes, and external partners to support attraction, selection, and engagement of high-potential early-career talents.
• Provide data, insights, and recommendations to enhance programme structure, learning journeys, and assessment mechanisms.
• Handle ad hoc projects assigned.

Requirements:

• Bachelor’s degree in human resources, Hotel and Restaurant Management, Hospitality, Business Administration, Psychology, or related field.
• Certification in Training (such as CIPD) is a plus.
• Proven 6 years' experience in training or Learning and Development, preferably within hospitality, NGO sector, or service-oriented industries.
• Proven track record of designing and executing successful training programmes.
• Familiarity with traditional and modern training methods, tools, and techniques.
• Experience with e-learning platforms, administration, and blended learning approaches.
• Strong project management, stakeholder engagement, and communication skills.
• Detail-oriented, proactive, and able to manage multiple priorities in a fast-paced environment.
• Proficiency in MS Office applications and digital learning tools.
• ·Good command of spoken and written English and Chinese (Cantonese), with conversational Mandarin preferred.
• Candidates with more relevant experience may be considered for appointment at Manager level.

Remuneration will commensurate with qualifications and experience. Interested parties please complete a Job Application Form which can be downloaded at http://www.ymcahk.org.hk; and send it together with your resume quoting the job reference and stating the expected salary and earliest availability either 1) by email to: [email protected] or 2) by mail to: Human Resources Department, YMCA of Hong Kong, 41 Salisbury Road, Tsim Sha Tsui, Kowloon.

All personal data provided by applicants will be treated in strictly confidential and used for recruitment purpose only. Only those who are shortlisted will be contacted.

www.ymcahk.org.hk