Assistant Learning & Development Manager

Learning & Development

• Support the Learning & Development Manager in developing and implementing the annual training and development plan.
• Conduct training needs assessments in collaboration with department heads and line managers.
• Coordinate and deliver training programs, workshops, inductions, and development initiatives.
• Monitor training attendance, completion, effectiveness, and employee feedback.
• Support the development of individual development plans and career development initiatives.
• Identify opportunities to improve learning methods, content, and employee development programs.
• Maintain accurate training records and prepare regular L&D reports and dashboards.

Training & Compliance

• Coordinate mandatory training programs and ensure completion within required timelines.
• Support compliance with organizational training standards, policies, and procedures.
• Coordinate and monitor Forbes training and compliance requirements, ensuring relevant employees receive appropriate training and that records are maintained.
• Assist in preparing departments for internal and external training audits and assessments.
• Monitor training compliance and follow up with departments where required.

Performance & Talent Development

• Support the performance management and employee development processes.
• Work with managers to identify high-potential employees and development opportunities.
• Assist with succession planning, talent development, and career progression initiatives.
• Support coaching, mentoring, and leadership development programs.

Employee Engagement

• Support employee engagement initiatives, surveys, and activities.
• Develop learning initiatives that contribute to employee satisfaction, retention, and organizational culture.
• Act as a resource for employees and managers regarding learning opportunities and professional development.

Leadership & Coordination

• Support and coordinate the activities of the L&D team.
• Build effective relationships with department heads, managers, and external training providers.
• Assist with the selection and management of external training providers and facilitators.
• Promote a culture of continuous learning and professional development across the organization.

Key Competencies

• Training & Facilitation
• Learning Needs Analysis
• Talent Development
• Performance Management
• Employee Engagement
• Coaching & Mentoring
• Stakeholder Management
• HR & L&D Analytics
• Project Management
• Leadership & Team Coordination
• Compliance & Quality Standards
• Communication & Presentation

Desired Candidate Profile

• 3-5 years of professional experience in Learning & Development, Human Resources, Talent Development, or People Operations, preferably with experience in a supervisory or coordinating role.
• Proven experience in designing, coordinating, and implementing training and development programs.
• Strong knowledge of learning needs analysis, instructional methods, employee development, and training evaluation.
• Experience supporting performance management, talent development, succession planning, and employee engagement initiatives.
• Strong knowledge of training compliance and quality standards, with experience in Forbes training and compliance requirements preferred.
• Excellent communication, presentation, facilitation, and interpersonal skills.
• Ability to build effective relationships with employees, managers, and senior stakeholders at all organizational levels.
• Strong leadership, organizational, project management, and time-management skills.
• Proficiency in HR data analysis, training metrics, reporting, and presentation of L&D insights.
• Working knowledge of UAE Labour Law, employment regulations, and HR compliance requirements.
• Proficiency in HRIS/LMS platforms and Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Strong ability to manage multiple training programs, projects, and priorities simultaneously.
• High level of professionalism, confidentiality, attention to detail, and integrity.
• Bachelor's degree in Human Resources, Business Administration, Education, Organizational Psychology, Hospitality Management, or a related field.
• Professional certification in L&D, HR, or talent development such as CIPD, SHRM, ATD, or equivalent is an advantage.