Assistant Lodge Manager

Job Summary

We are seeking a dynamic and energetic Assistant Lodge Manager to join our team!

Role: Assistant Lodge Manager – Naden Lodge

Location: Masset, Haida Gwaii, British Columbia

Reports To: General Manager

Employment Type: Seasonal / Full-time

Compensation: $25.00-$30.00 hourly

Accommodation: Room & Board included

Position Overview

We are seeking a highly organized, resourceful, and hands-on Assistant Lodge Manager to support the daily operations of our fishing lodge in Masset, Haida Gwaii, British Columbia.

Reporting to the General Manager, the Assistant Lodge Manager plays a key leadership role in coordinating guest services, marine operations, staff scheduling, administrative functions, and lodge logistics.

The successful candidate will be a proactive problem-solver with strong organizational, communication, and leadership skills, capable of managing multiple operational priorities while ensuring an exceptional guest experience and maintaining the highest standards of safety and service with a keen interest to build a career and progress to Lodge Manager in the future.

Key Responsibilities

Lodge Operations & Guest Services

• Coordinate guest charter transportation to and from the lodge, ensuring seamless arrivals and departures.
• Organize and manage guest room assignments, boat assignments, and fishing guide schedules.
• Coordinate airport meet-and-greet services for arriving and departing guests in Masset, BC.
• Utilize lodge management software and other technology to maintain accurate scheduling, reservations, operational, and administrative records.

Marine Operations & Safety

• Monitor marine weather conditions and determine, in consultation with lodge leadership and guides as appropriate, whether fishing vessels can safely depart.
• Oversee and monitor boat fuel replenishment, ensuring fuel fills are completed and documented approximately every three days.
• Support compliance with applicable marine safety regulations, operational procedures, and emergency protocols.

Staff Supervision & Administration

• Assist with the supervision and coordination of lodge staff across operational departments.
• Prepare and manage staff schedules, shift assignments, and coverage requirements.
• Complete accurate payroll data entry, including employee hours and applicable adjustments.
• Calculate, reconcile, and enter employee gratuities.
• Oversee staff accommodations, ensuring appropriate room assignments, cleanliness, maintenance, and adherence to lodge expectations.

Fish Processing Coordination

• Supervise and coordinate the lodge's fish processing operations.
• Receive and accurately document guest-specific fish processing orders and preferences.
• Monitor processing schedules, quality standards, and timely preparation of guest orders.

Purchasing, Inventory & Financial Administration

• Review and approve operational invoices prior to submission for payment, within delegated authority.
• Review and approve the Chef's food orders before purchases are placed, ensuring alignment with operational needs and budgets.
• Coordinate liquor inventory requirements and arrange authorized purchases and pickups from the liquor store.

Additional Responsibilities

• Perform other related duties as assigned by the General Manager.

Required Qualifications & Certifications

• Valid driver's licence
• Small Vessel Operator Proficiency (SVOP) certification
• Marine Emergency Duties (MED A3) certification
• Restricted Operator Certificate – Maritime (ROC-M)
• Basic Marine First Aid certification
• Strong computer literacy and proficiency with scheduling systems, spreadsheets, email, and administrative software
• Demonstrated organizational skills with the ability to manage competing priorities in a fast-paced environment
• Strong interpersonal, communication, and problem-solving skills
• Ability to exercise sound judgment and make timely decisions, particularly regarding operational and marine safety
• Ability to work flexible hours, including weekends and holidays, as required by lodge operations.

Preferred Experience & Attributes

• Previous supervisory or management experience in a fishing lodge, remote resort, hospitality, or marine tourism environment
• Previous experience with boat engine maintenance/repair a strong asset
• Experience coordinating marine transportation, fishing charters, or similar guest activities
• Familiarity with payroll administration, staff scheduling, inventory control, and purchasing procedures
• Experience working in remote locations with seasonal operational demands
• A practical, hands-on leadership approach and willingness to assist wherever needed
• A keen interest in building a career.

How to Apply

Interested candidates are invited to submit their resume and a brief cover letter outlining their relevant experience, marine certifications, and suitability for the position.

Send resume and cover letter in confidence to: [email protected]

Thank you for your interest in joining our team. We appreciate the time and effort each applicant takes in applying. Please note only candidates selected to move forward in the process will be contacted.

• Join us in creating memorable experiences for our guests! We value energetic leaders who thrive on teamwork and excellence.

Pay: $25.00-$30.00 per hour

Benefits:

• Discounted or free food

Work Location: In person