Assistant Maintenance Manager

Job Scope and Mission

The Assistant Maintenance Manager supports the Maintenance Manager in ensuring the proper upkeep, safety, and functionality of the community. This role assists in completing service requests, make-readies, and preventive maintenance, and coordinates with management and vendors to maintain property standards.

Essential Duties

Compliance and Safety

• Comply with safety codes, regulations, and Safety Data Sheets (SDS).

• Properly label and store all chemicals in use or not in use.

• Wear PPE at all times, including back support, gloves, and protective eyewear.

• Wear professional attire and Francis-issued identification while on duty.

• Complete assigned Francis Property Management training.

• Report hazards such as lights out, trip hazards, exposed wires, or pool chemical imbalances.

• Follow lockout/tagout procedures.

Maintenance Service

• Assist in completing daily service requests and scheduled preventive maintenance.

• Ensure safety, security, and upkeep of golf carts and supplies used for daily tasks.

• Maintain cleanliness and organization of the maintenance shop and storage areas.

• Keep accurate logs, including water intrusion, freon, and exterior light replacement logs.

• Assist with on-call duties as scheduled.

• Communicate inventory needs and incomplete tasks to the Maintenance Manager.

• Support community upkeep, including waste pick-up when needed.

Ready Product

• Inspect vacant units and coordinate make-ready work with the Maintenance Manager.

• Prepare vacant units for move-in using the make-ready checklist.

• Report extraordinary make-ready needs to the Maintenance Manager.

• Coordinate with property staff and vendors to minimize resident disruptions.

Financial Responsibility

• Assist in managing inventory, supplies, and equipment to ensure proper stock levels and storage.

Preventative Maintenance

• Perform preventive maintenance tasks and inspections to minimize disruptions and protect property value.

Physical Requirements

• Lift/carry weights up to 25 lbs frequently, 25–75 lbs regularly, and over 75 lbs occasionally with assistance.

• Bend, stoop, squat, kneel, climb stairs, and ladders as needed.

• Push, pull, and reach overhead while completing tasks.

• Grasp, grip, and use fine finger dexterity with tools and equipment.

• Work outdoors for extended periods in all weather conditions.

Education

• High school diploma or equivalent required.

Licenses & Certifications

• EPA HVAC Type II or Universal Certification required.

• Certified Pool Operator (CPO) certification required (BPO acceptable but CPO preferred).

• Maintain required local or state licenses.

• Valid driver’s license required.

Experience

• 2–3 years of building maintenance or facilities management experience, preferably in multifamily properties.

Skills & Abilities

• Technical knowledge of HVAC, plumbing, electrical, and carpentry systems.

• Knowledge of safety regulations, building codes, and industry standards.

• Strong communication, organizational, and problem-solving skills.

• Ability to work independently, prioritize tasks, and manage responsibilities in a fast-paced environment.

Company Standards

Francis Property Management emphasizes professionalism, teamwork, and exceptional customer service. Employees are expected to represent the company with a positive attitude and contribute to a welcoming community environment.