Assistant Manager- 18055

Assistant Manager

We are seeking an Assistant Manager with exceptional leadership skills and a passion for customer service.

Responsibilities (include but are not limited to):

• Serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual unit
• Customer service interaction and management responsibility for more than 3 people
• Full responsibility for facilities and equipment maintenance, adherence to detailed cleaning tasks, and specific routine financial control
• Human resource responsibilities are crew training, ongoing coaching, feedback for hourly employees, health and safety audits
• Routinely performs hands-on operational work to train employees, respond to customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant
• Managers provide overall leadership; recognize and motivate members of the team, and coach and train the team for operational excellence
• Positions Supervised: Shift Lead (s) and Restaurant Team Member(s)
• Maintains fast, accurate service, and positive guest relations, and ensures products are consistent with company quality standards
• Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
• Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• Participates in recruiting, interviewing, and hiring team members; conducts performance appraisals, takes disciplinary action, motivates and trains
• Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
• Ensures food quality and 100% customer satisfaction
• Ensures complete and timely execution of corporate & local marketing plans

Qualifications:

• (1 to 2) years of supervisory experience within the food service/retail/customer service industry.
• Serve Safe Certified
• Ability to calculate/analyze data
• Strong customer service skills required
• Basic business math and accounting skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong organizational and time management skills
• Flexibility to work evenings, weekends, and holidays
• High school diploma or equivalent (preferred)

Benefits/Other Compensation:

• Benefit Package: Medical, Dental, Vision. Employer Funded Health Reimbursement account.(eligible to enroll after 60 days of hire)
• 401K ( up to 4% Employer Safe Harbor Match)
• Paid Sick Leave.
• Paid Flex Days.
• Paid Training
• Free Employee Meal during Shift. (Discounts on a non-working day)
• Career & Leadership Development

Additional Info:

• You must be 18 years old.
• Part-Time, Full-Time
• $25.00 to $27.00, plus Tip pool. ( Wages do not include Tips)

Orchard Foods provides equal employment opportunities to all employees and applicants in compliance with all federal, state, or local laws.

If you are a natural leader with a passion for customer service and a desire to succeed, we encourage you to apply for this exciting opportunity. At Jersey Mikes, we are committed to providing our employees with a supportive and positive work environment, as well as opportunities for growth and advancement.