Assistant Manager, Admin (Training/West/4.5k/5 days)

Company Overview

Recruit Fast is a Singapore-based employment agency specializing in connecting employers with skilled professionals across industries. We prioritize clients, candidates, and colleagues, driven by collaboration, integrity, and innovation.

Job Summary

Manage accreditation and quality assurance processes for training programmes locally and internationally, ensuring compliance, audit readiness, and continuous improvement to support operational excellence and learner satisfaction.

Responsibilities

Manage accreditation requests, renewals, submissions, and audit readiness for local and international training programmes to ensure compliance and certification validity

Maintain clear, organised accreditation records, renewal timelines, procedures, and supporting documents for efficient tracking and retrieval

Collaborate with process owners to clarify accreditation requirements, identify gaps, and implement effective controls to meet standards

Conduct internal reviews and monitor improvement actions, assisting teams to resolve findings within deadlines to uphold quality standards

Oversee learner services including enquiry handling, record accuracy, and complaint resolution to maintain high service standards

Analyze learner feedback and operational data to propose and implement improvements in services and processes for enhanced learner experience

Support accurate management of registrations, learner records, billing, grant documentation, and certification administration to ensure data integrity

Contribute to programme-readiness reviews with Training & Development and Operations teams before launching new courses to ensure compliance and quality

Provide accreditation and quality support for programmes and approved overseas or cross-industry initiatives to maintain standards

Research and explore quality and accreditation requirements in emerging fields such as new energy and nuclear-related training under management guidance

Produce clear, concise updates on accreditation status, audit actions, service trends, and key risks to inform stakeholders

Foster positive working relationships with accreditation bodies, agencies, internal teams, and external partners to facilitate smooth accreditation processes

Provide accurate accreditation and certification information to support approved outreach and promotional activities

Preferred competencies and qualifications

Diploma or degree in a related field with approximately three years of experience in training, education, quality, compliance, operations, or regulated environments

Experience supervising staff, managing projects, or being accountable for specific work areas

Familiarity with audits, accreditation, quality systems, or controlled documentation (expertise in all frameworks not required)

Strong organisational, communication, and follow-up skills with the ability to collaborate confidently across teams

Hands-on, improvement-driven mindset with eagerness to learn new accreditation and industry requirements

Proficiency in Microsoft Office and digital platforms related to training, learning, or document management

Other Information

Reeve Lim Kok Kiong

Recruit Fast Pte. Ltd. (EA License: 23C1828)

EA Personnel: R1330005

Email: [email protected]

Website: www.recruitfast.sg

Recruit Fast, an employment agency based in Singapore that prioritizes the best interests of our clients, candidates, and colleagues. Our team has years of experience in recruitment and specializes in connecting employers with skilled professionals across various industries.

Doing Business The Best Way!

Our Vision

To be the leading and preferred recruitment partner that clients, candidates and partners always choose to connect with.

Our Mission

Economically empowering everyone in the Staffing and Recruitment industry. For the humans, by the humans.

Core Values

Collaboration

• We work as one, together with our partners, to achieve and build a strong and long-term relationship based on tolerance, respect, trust and mutual cooperation.

Caring

• We value each human, being compassionate and always working for the benefit of the people we serve.

Integrity

• We earn and uphold the trust and confidence of our Partners, Clients and Candidates.

Innovation

• We constantly pursue new ideas and creative solutions to improve our services.

Professionalism

• We take pride in what we do and strive for excellence in our daily work.