Assistant Manager - Application support (Finance Systems)

Position Overview We are hiring an experience service analyst to support multiple applications under the finance systems

Role & Responsibilities

• Provide on-going application support and be involved in various stages of the SDLC.
• Conduct user requirement analysis for the development / implementation of new systems and for enhancements to existing systems.
• Evaluate potential solutions and make recommendations to resolve business problems.
• Involvement in the system integration testing phase prior to implementation.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport.
• Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Support the team in defining project requirements, tracking and documentation.
• Provide 24/7 primary application maintenance standby support.
• Provide guidance and coaching to junior team members.

Requirements

• Bachelors degree in computer science
• 10 years of experience in related field
• Experience in finance related system is preferred
• Receptive in renewing with new skills to fit into the corporate direction of transforming from project centric to domain capabilities driven.
• Resilient in adapting to constant changes in work processes and possess positive mindset and attitude

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