Assistant Manager - AR (E-Com)

Company: BIBA Fashion Limited

Department: Finance & Accounts

Designation: Assistant Manager – Accounts Receivable (E-commerce)

Location: Gurgaon

Job Summary

We are looking for a detail-oriented and analytical professional for the position of Assistant Manager – Accounts Receivable (E-commerce). The role will be responsible for managing e-commerce receivables, marketplace reconciliations, payment tracking, revenue accounting, and coordination with online marketplaces and internal teams to ensure timely collections, accurate accounting, and effective resolution of outstanding discrepancies.

Key Responsibilities

• E-commerce Reconciliation: Manage regular reconciliation of sales, returns, cancellations, refunds, discounts, commissions, and settlements across various e-commerce marketplaces and online channels.
• Accounts Receivable Management: Monitor outstanding receivables, track payments from marketplace partners, and ensure timely collection of dues.
• Marketplace Settlement Reconciliation: Reconcile marketplace settlement reports with bank statements, sales reports, and SAP/accounting records.
• Revenue Accounting: Ensure accurate recording of e-commerce revenue, sales returns, credit notes, debit notes, commissions, and other marketplace-related transactions.
• Dispute & Deduction Management: Identify and resolve discrepancies related to short payments, payment holds, chargebacks, customer claims, return deductions, and other settlement differences.
• Customer Account Reconciliation: Perform regular reconciliation of marketplace accounts and ensure timely closure and sign-off of outstanding balances.
• MIS & Reporting: Prepare periodic reports on outstanding receivables, ageing analysis, collections, settlement status, deductions, and unresolved reconciliation items.
• Month-End Closing: Support monthly financial closing activities, including revenue reconciliation, provision review, balance confirmation, and closure of open accounting items.
• Cross-functional Coordination: Coordinate with the E-commerce, Sales, Operations, Logistics, Customer Service, and Finance teams to resolve order, delivery, return, and payment-related issues.
• Internal Controls & Audit: Maintain proper documentation of reconciliations, settlement reports, invoices, credit notes, and supporting records for internal and statutory audits.
• Process Improvement: Identify opportunities to improve reconciliation processes, reduce outstanding receivables, minimize revenue leakage, and strengthen financial controls.

Required Skills & Qualifications

• Graduate/Postgraduate in Commerce, Finance, Accounting, or a related field.
• 4–7 years of relevant experience in Accounts Receivable, preferably in e-commerce, retail, or a consumer-facing business.
• Strong understanding of e-commerce marketplace settlements, receivables, payment reconciliation, and revenue accounting.
• Hands-on experience with SAP/ERP systems and MS Excel .
• Proficiency in Excel functions such as Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS, and data reconciliation.
• Strong analytical, numerical, and problem-solving skills.
• Good communication and coordination skills to work with internal stakeholders and external marketplace partners.
• Ability to manage multiple reconciliations, meet deadlines, and maintain accuracy in financial records.

Key Performance Indicators (KPIs)

• Timely reconciliation of e-commerce marketplace settlements.
• Reduction in outstanding receivables and overdue balances.
• Timely resolution of payment discrepancies and marketplace claims.
• Accuracy of revenue accounting and monthly financial reports.
• Reduction in unreconciled transactions and revenue leakage.
• Timely completion of month-end closing activities and audit requirements.