Assistant Manager – Arbitrator & Case Management

**Location:** Mumbai

**Work Mode:** Work from Office

**Working Days:** Monday to Friday

**Timings:** 10:00 AM – 7:00 PM

**Saturday & Sunday:** Fixed Off

**CTC:** Up to ₹6 LPA

**Experience:** 1+ Years

Role Overview

We are looking for a proactive and organized **Assistant Manager – Arbitrator & Case Management** to manage the onboarding, training, engagement, and coordination of empaneled arbitrators. The role involves working closely with senior legal professionals and ensuring smooth communication and case coordination.

Key Responsibilities

* Source and onboard potential arbitrators and explain processes, responsibilities, fee structure, and documentation.

* Conduct onboarding and platform training for new arbitrators.

* Organize quarterly refresher training and workshops.

* Prepare training materials, FAQs, manuals, and process guides.

* Act as the primary point of contact for arbitrators regarding ongoing cases and disputes.

* Coordinate hearing schedules and facilitate timely orders.

* Manage WhatsApp groups and ensure smooth stakeholder communication.

* Maintain updated arbitrator, training, and certification records.

* Collect arbitrator feedback and support process improvements.

* Stay updated with relevant arbitration laws and regulations.

Requirements

* **LLB, B.Com, BMS, or related qualification.**

* 1+ year of experience in **legal operations, arbitration, stakeholder management, training, or case coordination**.

* Strong communication and interpersonal skills.

* Ability to interact confidently with senior professionals.

* Excellent coordination, organization, and follow-up skills.

* Good analytical and problem-solving abilities.

* Proficiency in **MS Word, Excel, and PowerPoint**.

* Tech-savvy with the ability to quickly learn new platforms and systems.

* Proactive, responsible, resilient, and willing to take initiative.