Assistant Manager - Banquet

Company Description

Your Fairmont Journey Starts Here:

Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

• Ensure correct grooming standards are followed at all times

• Responsible for the smooth operation of the outlet

• Follow up on all financials, LQA, Forbes and TrustYou targets

• Is aware of the daily, monthly and yearly financial targets

• Actively and actively contributes towards the achievement of financial targets

• All issues and negative guest feedback need to be properly reported on Glitch system

• Following up on opening and closing checklists of banquets

• Maintains the HACCP & FIFO standards as required by the regional governing body

• Handle financial procedures according to guidelines set by the finance department

• Responsible for linking all facets of service, cuisine and entertainment

• Assume the responsibility of daily operations

• Handles security incidents, guest complaints with confidence and in a professional manner and reports it timely manner to the direct supervisor

• Assist daily briefings for all staff prior to commencement of shift

• Should be creative, confident and prepared to think outside of the box

• Following the personal development plan set by the direct supervisor

• Ensure the operational inventory is always accounted for and in immaculate condition

• Ensure the outlet is maintained at the highest levels

• Create opportunities for upselling products

• Develop the direct team to strive for excellence

• Inspires heartists to create a flow of new and ‘improved’ ideas

• Follow Hotel Evacuation Policy in case of an Emergency

• Ensure awareness and delivers the optimum levels of service and guest satisfaction

• Establish and maintain effective communication across all divisions

• Lead by example through a passionate, hands on approach

• Assist with collecting information for the monthly P&L review

Qualifications

• 2-3 years’ experience as a leader preferably in a fast paced luxury property
• Excellent knowledge in Food & Beverage including bar operations.
• Computer literacy an added advantage and previous use and mastery of point of sale system required
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Service focused personality with strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.