Next Learn Technologies
Assistant Manager - BPO Customer Support
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹1,000,000 – ₹1,100,000 / year
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
9 August 2026
What they need
Will be responsible for driving key Customer Happiness initiatives related to automation, AI adoption
Project Management & Governance
Automation & Process Improvement
MIS, Reporting
Stakeholder Mgmt
RCA & Performance
Documentation & SOP Management
Required Candidate profile
4 to 6 years of exp in customer service operations, projects, process excellence, quality, analytics or transformation roles
Exp in insurance, fintech, BPO, contact center or service operations
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