Assistant Manager - Business Development

Key Responsibilities

1. Business Development & Revenue Generation

· Identify and develop new business opportunities for BPO and outsourced business support services

· Build and maintain a strong pipeline of prospective clients from US, GCC and international markets into India

· Conduct market mapping and identify industries, companies and functions with potential outsourcing requirements

· Generate leads through direct outreach, networking, referrals, events, partnerships, LinkedIn and other business development channels within the country

· Conduct discovery meetings to understand the client's current processes, challenges, workforce requirements, cost structure and outsourcing objectives

· Identify opportunities for cost optimization, process improvement, manpower optimization and operational efficiency

· Develop opportunities from initial enquiry through qualification, proposal, negotiation and closure

· Achieve assigned revenue, meeting, pipeline and conversion targets

· Prepare and coordinate customised BPO proposals, presentations, scope documents and commercial submissions

· Research outsourcing trends, competitor offerings, pricing models and emerging BPO requirements

2. BPO Solution Development

Work closely with internal stakeholders to understand client requirements and develop appropriate outsourcing solutions across:

· HR & Employee Lifecycle Services

· Finance & Accounting Services

· Technology & IT Support

· Customer & Client Support

· Data & Administrative Support

· Other Business Process Outsourcing

3. Required Experience & Qualifications

· Bachelor's degree in Business Administration, Management, HR or IT or arelated field

· 5–8 years of experience in B2B business development, preferably within BPO, outsourcing, managed services, HR services, shared services or professional services

· Proven experience in outsourcing or managed-service solutions to corporate clients

· Strong understanding of BPO / shared-services operating models

· Experience selling solutions across one or more functions such as HR, Finance, IT, Customer Service, Administration or Back-office Operations

· Strong consultative selling and solution development capabilities

· Experience managing the complete sales cycle from prospecting to contract closure
Strong commercial negotiation and proposal development skills

· Experience working with mid-market and enterprise clients

· Strong understanding of SLAs, KPIs, pricing models and outsourcing commercials

4. Preferred Profile

Candidates with experience in BPO, HR outsourcing, HRO, ITES, managed services, shared services, payroll outsourcing, IT support outsourcing, customer experience, finance outsourcing or professional services will be preferred.

Experience in selling services across the US and GCC markets will be an added advantage.

Pay: ₹60,000.00 - ₹75,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person