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Assistant / Manager, Business Development - IAFA

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Hybrid

Assistant / Manager, Business Development - IAFA

Income Insurance Limited

Assistant / Manager, Business Development - IAFA

Skills

Sales OpsAIBusiness DevelopmentProcess ImprovementCompliance

1 month ago

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Important information


Contract type:

Permanent

Location:

Central Region, Malawi

Work mode:

Hybrid

Published on:

17 September 2026

What they need


The role supports business growth initiatives, sales advisory support and operational activities to ensure smooth business operations.

Responsibilities:

  • Execute and monitor sales campaigns that support business plans and growth strategies.

  • Track campaign performance and recommend improvements to effectiveness and advisor participation.

  • Coordinate the development, distribution, and implementation of marketing and campaign materials.

  • Analyse campaign outcomes and prepare reports to support management decision-making.

  • Maintain strong working knowledge of internal sales advisory processes and business guidelines.

  • Serve as a key contact for representatives, addressing queries and facilitating the smooth and timely submission of new business applications.

  • Provide guidance and support to representatives on business processes, requirements, and best practices.

  • Execute Enhanced Monitoring (EM) activities for representatives, including:

    • Conducting coaching sessions.
    • Performing meeting observations.
    • Monitoring adherence to business and compliance requirements.
  • Follow up with representatives to ensure timely submission of required documentation.

  • Ensure document-related findings are rectified promptly and in accordance with regulatory and internal standards.

  • Maintain accurate records of EM activities and outcomes.

  • Conceptualise, develop, and implement campaign proposals to support business growth and recruitment objectives.

  • Collaborate with stakeholders to identify opportunities to enhance advisor productivity and recruitment success.

  • Support events, roadshows, and business development initiatives to attract and retain financial representatives.

  • Verify Accredited Investor (AI) status and review supporting documentation for completeness and accuracy.

  • Ensure adherence to regulatory requirements, company policies, and operational procedures.

  • Support audit and compliance reviews by maintaining proper documentation and records.

  • Support departmental initiatives through special projects and ad hoc assignments.

  • Work closely with distribution leaders, compliance, operations, marketing, and other stakeholders to deliver business objectives.

  • Contribute to process improvements and operational efficiency initiatives.

Requirements:

  • Degree holder in Business, Marketing, Finance, Banking, or a related discipline.
  • Minimum 6–10 years of relevant experience in business development, sales support, distribution management, financial advisory, or insurance-related functions.
  • Ability to manage multiple campaigns, initiatives, and operational matters in a fast-paced environment.
  • Strong analytical, coordination, and problem-solving skills with attention to detail.
  • Team player with a proactive mindset and willingness to support ad-hoc projects and cross-functional initiatives

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