Assistant Manager, Business Process Management

Responsibilities :

• Support the development of strategies and insights to drive value at partner accounts
• Help build long-term strategic relationships with retail and telecom channel partners
• Lead cross-functional teams to drive strategic initiatives for the organization and partner accounts
• Uses data driven methodologies to identify collaboration opportunities and present actionable insights and recommendations to achieve desired business outcomes
• Communicate strategic findings and analytical insights to internal/external audiences, including members of the senior management team
• Develops executive-ready presentation materials using data and insights to tell a compelling call-to-action story
• Effectively manages cross-functional senior management stakeholders to achieve organizational objectives
• Generates and leads analysis, organization and implementation of strategic management, directs project and program development activities, and ensures continued linkage to customer fulfilment
• Engages leaders and managements as well as overall organization with seamless communication to agree/align/comply with the standard systems and processes for sustainable improvements in getting business results
• Establish and maintain training for different levels of users in order to build and maintain critical knowledge in organization
• Conduct business meetings with stakeholders to determine project requirements and milestones.
• Asks probing questions to understand and clearly articulate partner pain points
• Demonstrates ability to clearly and concisely communicate complex information to a variety of audiences and mediums.
• Performs other duties as assigned by management /direct supervisor

Key Skills/Experience Required:

• Bachelor’s Degree from an accredited university, MBA, or equivalent work experience, preferred
• Minimum 5+ years of experience with 1+ years of business strategy or management consulting or AI execution experience, preferred
• Demonstrated experience in leading cross-functional teams
• Excellent verbal, written in both Thai and English, and interpersonal skills
• Proficient in MS Office (Excel and PowerPoint) or equivalent, preferred
• Experience with project management and client relationship management preferred
• Self-motivated and willingness to work with others
• Excited to solve ambiguous problems in a structured manner
• Strong analytical skills and ability to communicate key takeaways through impactful written story-telling
• Possess a positive attitude and ability to adjust to changes in a fast-paced environment
• Demonstrated leadership and ability to lead cross-functional partners independently