Assistant Manager - Call Centre

Job highlights

• Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users

Medcare Hospitals Medical Centres is looking for Assistant Manager - Call Centre to join our dynamic team and embark on a rewarding career journey

• Manage daily operations of the call center, ensuring high levels of customer satisfaction.
• Supervise and mentor call center agents, providing training and performance feedback.
• Develop and implement strategies to improve call center efficiency and service quality.
• Handle escalated customer issues and resolve them promptly.
• Monitor call center metrics and prepare reports for management.
• Coordinate with other departments to ensure seamless customer service.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Disclaimer

The job location mentioned in this description is based on publicly available information or company headquarters. Candidates are advised to verify the exact job location directly with the employer before applying.