Assistant Manager, Chemical Testing

Key Responsibilities

• Oversee testing activities for food, nutraceutical, botanical, manufacturing, stability, and R&D samples according to established schedules.
• Manage annual testing programs and rotational marker testing activities.
• Ensure laboratory compliance with cGMP requirements, SOPs, and approved test methods.
• Support and maintain ISO 17025 accreditation and compliance standards.
• Conduct and review qualitative and quantitative chemical and physical analyses of raw materials, finished products, and stability samples.
• Prepare standards and reagents, and operate advanced analytical instruments, including LC-MS/MS, ICP-MS, ICP-OES, HPLC, UPLC, FTIR, and UV-Visible Spectrophotometers.
• Review Certificates of Analysis (CoA) for accuracy and compliance, and maintain associated documentation.
• Monitor calibration and preventive maintenance schedules and perform routine instrument calibration and performance verification.
• Lead investigations related to out-of-specification (OOS) results, deviations, and CAPA implementation with minimal supervision.
• Troubleshoot laboratory instruments, analytical methods, and testing processes.
• Identify improvement opportunities and provide technical training and guidance to junior team members.
• Support internal audits, external audits, and regulatory inspections to maintain laboratory compliance.
• Evaluate laboratory personnel on technical competency and adherence to laboratory practices.
• Provide coaching, mentoring, and performance feedback to support employee growth and development.
• Plan and oversee training and cross-training programs to ensure adequate testing support and backup coverage.
• Offer technical troubleshooting support and guidance for laboratory testing challenges.
• Ensure instrument qualification activities are completed and calibration schedules are effectively maintained.
• Promote effective communication, collaboration, and a positive laboratory work environment.
• Track and analyze laboratory testing turnaround metrics and identify opportunities for process improvements.
• Lead scientific and technological innovation initiatives aimed at improving laboratory efficiency and performance.
• Perform additional responsibilities as assigned.

Required Skills

• Ability to thrive in a fast-paced environment while effectively supervising QC laboratory operations.
• Hands-on experience in testing food, nutraceutical, and botanical products, including analytical troubleshooting.
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Strong problem-solving abilities and ownership of assigned responsibilities.
• Excellent organizational and time-management skills.
• Effective verbal and written communication skills.
• Ability to develop validation protocols and generate technical reports.
• Strong interpersonal skills with the ability to work effectively across culturally diverse teams.
• Adaptability to organizational changes and evolving business requirements.
• Advanced knowledge of analytical chemistry principles and techniques.
• Ability to work collaboratively and contribute effectively within a team environment.