Assistant Manager - Client Servicing

Location: South Delhi, Delhi, India
Experience Required: 4–6 Years
Department: Client Servicing / Account Management

About Internet Moguls

Internet Moguls is a leading digital marketing agency specializing in hospitality, travel, and performance marketing solutions. We partner with leading brands across the globe to deliver innovative digital strategies, measurable business growth, and exceptional client experiences. We are looking for a Client Servicing Manager who can effectively manage client relationships, drive campaign success, and ensure seamless coordination between clients and internal teams.

Key Responsibilities

• Serve as the primary point of contact for assigned client accounts and build strong client relationships.
• Manage day-to-day operations of client accounts and ensure smooth execution of digital marketing campaigns.
• Coordinate with internal teams including SEO, PPC, Social Media, Content, Design, and Development to ensure timely project delivery.
• Understand client requirements and translate them into actionable briefs for internal teams.
• Monitor campaign performance, prepare reports, and present insights and recommendations to clients.
• Conduct regular review meetings and ensure client satisfaction and retention.
• Identify opportunities for account growth, upselling, and cross-selling services.
• Participate in client pitches, proposals, and business development initiatives.
• Manage project timelines, resource allocation, and overall account profitability.
• Mentor and guide team members to ensure high productivity and service quality.

Desired Skills

• 4–6 years of experience in Client Servicing, Account Management, or Digital Marketing Agency operations.
• Strong understanding of Digital Marketing, including SEO, PPC, Social Media, and Web Analytics.
• Excellent communication, presentation, and relationship management skills.
• Strong project management, problem-solving, and multitasking abilities.
• Ability to manage multiple clients and projects simultaneously.
• Sound business acumen and strategic thinking.
• Proficiency in Google Analytics, MS Excel, PowerPoint, and reporting tools.
• Strong leadership, team management, and stakeholder management skills.

Qualification

• Bachelor's degree in Marketing, Business Administration, Mass Communication, Hospitality, or a related field.
• Preferred Experience working in a Digital Marketing Agency.
• Experience handling hospitality, travel, lifestyle, or e-commerce brands.
• Proven track record in client retention and account growth.

Pay: ₹35,000.00 - ₹50,000.00 per month

Ability to commute/relocate:

• Saket, Delhi, Delhi: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Location:

• Saket, Delhi, Delhi (Preferred)

Work Location: In person