Assistant Manager

Role & responsibilities

1. Quality Assurance & Quality Control

• Define and implement quality control procedures for raw materials, in-process checks, and final products.
• Ensure that kraft paper, adhesives, and links meet required specifications.
• Monitor quality parameters like GSM, bursting strength, compression, print quality and die-cut accuracy.

2. Process Quality Control

• Conduct random and scheduled in-process checks during corrugation and converting.
• Maintain Master Samples and Customer Specifications for comparison and reference.
• Ensure calibration and functioning of lab instruments and quality equipment.

3. Rejection & Complaint Handling

• Analyze internal and customer rejections; maintain rejection logs.
• Investigate root causes and implement corrective/preventive actions (CAPA).
• Coordinate with customers for complaint resolution and documentation.

4. Documentation & Reporting

• Maintain records of quality tests, inspections, complaints, and actions.
• Prepare and submit quality MIS reports daily, weekly, and monthly.
• Maintain SOPs, Work Instructions and One-Point Lessons for all quality-related processes.

5. Audit & Compliance

• Prepare for and lead customer audits, social audits, and internal system audits.
• Ensure ISO/FSMS/other quality certifications are maintained (if applicable).
• Monitor hygiene and safety compliance in the plant.

Preferred candidate profile

Experience in Paper Packaging, Printing, FMCG, Packaging, or a similar industry is preferred.