Assistant Manager

Assistant Manager – Henry’s Smokehouse

Fleetwood Road, Greenhalgh, Preston PR4 3HE (Fylde Coast)

£15 per hour / £34,000–£36,000 per year

Henry’s Smokehouse is Lancashire’s only authentic Texas-style offset smokehouse. We’re a family-run roadhouse where real fire, real smoke, and genuine Southern hospitality meet Northern warmth. People travel for our brisket, ribs and the feeling that they’ve walked into somewhere that cares.

We’re looking for an Assistant Manager who lights up a room.

Who you are

You are naturally warm, positive and magnetic — the kind of person guests are drawn to from the moment they walk through the door. You make people feel seen and welcome. You remember regulars’ names and orders, and you turn first-timers into regulars. You’re a brilliant host who genuinely loves creating that “glad we came” feeling.

You’re calm under pressure, proactive and take real ownership. You look after the venue and your teammates, dealing with issues in a steady, solution-focused way. You’re excited about hospitality as a proper career and can see the opportunity here — we’re growing fast with events, a food truck and nationwide deliveries, so the ceiling is high for the right person.

You have over two years’ hospitality experience, a solid understanding of due diligence, basic kitchen operational checks, and strong allergen awareness. You “get” what makes Henry’s special: authentic low-and-slow BBQ, Southern spirit, and treating every guest like they matter.

What you’ll do

• Own opens and closes to the schedule with pride and consistency working solo and leading the team
• Lead and support the team so everyone delivers the Henry’s experience
• Take a lead role in events management and Christmas coordination
• Have real input into our social media content and presence
• Take ownership of guest reviews — responding thoughtfully and using feedback to keep raising the bar
• Drive drinks sales by creating a great bar experience, recommending cocktails, craft beers and American classics, and helping the team upsell naturally
• Help look after the venue day-to-day and handle issues calmly and proactively
• Support kitchen operational checks and maintain high standards around allergens and due diligence
• Be the positive, welcoming face that keeps guests coming back

Responsibilities

• Assist in managing daily restaurant operations, including overseeing food preparation and service delivery
• Supervise and motivate team members to ensure high standards of hospitality, teamwork, and customer satisfaction
• Coordinate food production processes, ensuring quality control and timely delivery of dishes
• Enforce food safety regulations and maintain cleanliness standards across the kitchen and dining areas
• Support training initiatives for staff on culinary techniques, serving protocols, and safety procedures
• Monitor inventory levels, assist with ordering supplies, and manage stock rotation to minimize waste
• Handle guest inquiries or concerns promptly, ensuring an exceptional dining experience at all times

Requirements

• Proven supervising or team management experience within a restaurant or hospitality environment
• Knowledge of food safety standards and best practices in food production
• Experience with restaurant operations, including serving and hospitality services
• Excellent leadership skills with the ability to motivate and guide a diverse team
• Two years hospitality leadership experience

The opportunity

This is a genuine career role in a business that’s scaling. If you want more than just a job — if you want to grow with a passionate, family-owned smokehouse that’s doing things the proper way — we’d love to hear from you.

Ready to join the team?

Send your CV and a short note telling us why you’d be a great fit. We can’t wait to meet someone who’s genuinely excited about what we do.

Henry’s Smokehouse — real smoke, real hospitality, real opportunity.

Pay: £33,000.00-£36,000.00 per year

Application question(s):

• Commute information: Please advise on distance and ease to commute (PR4 3HE)
• Minimum 2 years continuous employment in a similar front of house role for same employer

Work Location: In person