Assistant Manager

Assistant Manager | Manager Information Technology (IT)

Job Purpose

Managing IT operations with a strong focus on IT compliance,procurement, asset management, audit readiness, and infrastructure supportwhile ensuring secure, reliable, and cost-effective IT services across theorganization.

Key Responsibilities

• Lead IT procurement activities, including requirement gathering, technical evaluations, RFQs/RFPs, vendor selection, purchase coordination, and contract/AMC renewals.
• Manage the complete lifecycle of IT assets, including inventory, allocation, audits, warranty tracking, and disposal.
• Ensure compliance with ISO standards, internal IT policies, information security guidelines, and statutory/regulatory requirements.
• Lead internal and external IT audits, maintain audit documentation, and ensure timely closure of audit observations.
• Develop and maintain IT policies, SOPs, asset registers, software license records, and compliance documentation.
• Manage IT vendors and monitor service delivery, SLAs, and contract performance.
• Oversee day-to-day IT infrastructure, including servers, network, firewall, Microsoft 365, endpoint devices, backup, and security solutions.
• Lead the IT support team, assign tasks, monitor performance, and ensure timely resolution of user issues.
• Manage IT budgets, software license renewals, and optimize IT spending.
• Ensure business continuity through regular backups, disaster recovery planning, and security best practices.
• Prepare MIS reports, procurement reports, compliance reports, and management dashboards.
• Recommend and implement process improvements, automation, and technology upgrades to enhance operational efficiency.

Required Skills

• Strong knowledge of IT Procurement, Vendor Management, and Contract Management.
• Experience with ISO audits, IT compliance, and documentation.
• Knowledge of IT infrastructure, networking, Microsoft 365, firewalls, and endpoint security.
• Experience in IT Asset Inventory Management.
• Strong documentation, analytical, communication, and team management skills.

Experience

• 58 years of progressively responsible experience in IT infrastructure, IT operations, vendor management, information security, and enterprise systems.
• At least 12 years in a managerial or team leadership role.

Qualification

• B.E./B.Tech in Computer Science and Information Technology or equivalent from a recognized university or
• MCA/ MBA (IT/Systems) or PG Diploma in Information Systems
• Professional certifications such as ITIL, Microsoft Azure/M365, ISO 27001, CISA, PMP, or Cisco certifications will be an added advantage.

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