Assistant Manager

About Us

At LariDea Kids’ Café, we create magical experiences for children aged 1–7 and their families. Our indoor thematic playground and cozy coffee shop provide a safe, joyful, and engaging space where kids can play, learn, and grow — while parents relax, work remotely, or enjoy a great coffee and healthy snacks.

We are looking for a passionate and reliable Assistant Manager to support our Manager in daily operations, supervise playground activities, and help deliver a warm, welcoming atmosphere for families.

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Role Summary

The Assistant Manager will serve as the second layer of leadership, assisting the Manager in overseeing the playground and coffee shop, ensuring smooth operations, excellent customer service, staff coordination, and safe, enjoyable experiences for children. Additionally, this role includes direct responsibility for playground activities and ensuring that all play areas are safe, engaging, and well-organized.

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Key Responsibilities

Support Managerial Operations

• Assist the Manager in executing daily operations of the playground and café.
• Support in implementing internal processes and responsibilities across all roles.
• Help manage staff schedules, performance, and team motivation.
• Step in to represent the Manager when they are absent, making delegated decisions.

Playground & Customer Experience

• Oversee daily playground activities, ensuring they are fun, safe, and age-appropriate.
• Collaborate with the activities coordinator to schedule, supervise, and support organized children’s activities, classes, and birthday parties.
• Interact warmly with parents and children to ensure customer satisfaction.
• Resolve operational and customer-related issues professionally and promptly.

Staff Development & Coordination

• Assist with staff training, onboarding, and team development.
• Supervise babysitters, cleaners, and activity coordinators during shifts.
• Foster a positive, team-oriented atmosphere among staff.

Operational & Administrative Support

• Monitor inventory and supplies for the café and playground.
• Coordinate with suppliers and service providers.
• Support financial and operational reporting (daily income, petty cash, etc.).
• Liaise with marketing initiatives and local community events when required.

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Requirements

• Proven experience in hospitality, family entertainment, childcare, retail, or food and beverage.
• Strong interpersonal and communication skills in Thai and English (other languages are a plus).
• Organizational and multitasking ability with attention to detail.
• Energetic, child-friendly personality with a passion for children’s well-being.
• Ability to supervise staff and handle operations with responsibility.
• Flexible availability, including weekends and holidays.
• First-aid knowledge or safety training is an advantage.

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💡 What We Offer (Benefits)

• Monthly Net Salary: THB (reviewed annually).

• Holiday Leave: 2 week of paid leave per year.

• Social Security Fund: 50% covered by the company.

• Weekly Rest: 1 day off per week.

• Meals & Beverages: Free lunch and water during shifts.

• Bonuses - * based on company profit and on performance and KPIs such as:

  • Punctuality and schedule discipline
  • Respectful and supportive behavior toward colleagues
  • Friendly, caring attitude toward both parents and children
  • Proactiveness in improving operations and daily routines
  • Hard work, continuous learning, and skill development

• Positive Work Culture: A family-friendly, supportive, and creative environment.