Assistant Manager

Key Responsibilities

• Assist the Store Manager in the overall day-to-day management of the showroom.
• Supervise, guide and motivate the sales team to achieve monthly and annual sales targets.
• Monitor individual and team sales performance and take corrective action when required.
• Ensure excellent customer service and handle customer complaints and escalations.
• Assist customers with product selection and provide information about products, offers, pricing and finance options.
• Ensure proper product display, showroom presentation and visual merchandising.
• Coordinate with warehouse, delivery and service teams for smooth order processing and delivery.
• Monitor stock availability and coordinate with relevant departments for replenishment.
• Follow up on pending orders, deliveries, installations and customer service issues.
• Prepare and maintain daily sales and operational reports.
• Assist with staff scheduling, attendance and day-to-day team coordination.
• Support promotional activities and company sales campaigns.
• Ensure company policies, procedures and operational standards are followed.
• Take responsibility for showroom operations in the absence of the Store Manager.

Requirements

• Bachelor's degree or equivalent qualification preferred.
• 2–5 years of experience in retail, showroom sales, electronics, home appliances, furniture or a related industry.
• Previous experience in a supervisory or team-lead role will be an advantage.
• Strong leadership, communication and interpersonal skills.
• Good customer-handling and problem-solving abilities.
• Target-oriented and capable of working in a fast-paced retail environment.
• Basic computer knowledge, including MS Office and retail billing/ERP software.
• Good communication skills in Malayalam and English.

Preferred Skills

• Retail Store Management
• Sales Management
• Team Leadership
• Customer Relationship Management
• Target Achievement
• Inventory Coordination
• Complaint Handling
• Communication & Negotiation
• MS Office / ERP / Billing Software

What We Offer

• Competitive salary based on experience and skills.
• Performance-based incentives.
• Opportunity for career growth within the organization.
• Professional and supportive working environment.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Work Location: In person