Assistant Manager

Job Purpose:

• The Assistant Manager is responsible for the daily operations of the restaurant. They ensure compliance and company standards are maintained, as well as direct staff to ensure that guests have a great dining experience.

Key Responsibilities:

• Proper operations of the restaurant, ensuring smooth and efficient service.
• Following and maintaining steps of service to ensure guest satisfaction.
• Creating and managing staff schedules to optimize coverage and minimize labor costs.
• Ensuring food quality meets established standards and guest expectations.
• Enforcing health and food safety standards and regulations to maintain a safe and sanitary environment.
• Recruiting, hiring, and training new employees to build a strong and capable team.
• Monitoring employee performance and providing feedback for improvement.
• Coaching and developing employees to enhance their skills and career growth.
• Addressing and resolving guest complaints to ensure customer satisfaction and loyalty.
• Enforcing company policies and procedures to maintain consistency and compliance.
• Handling money accurately and responsibly, including cash management and reconciliation.
• Conducting inventory counts, placing orders, and reconciling discrepancies to maintain adequate stock levels.
• Performing other duties as assigned by the Restaurant Manager or other senior leadership.

Benefits Overview

All employees are offered medical, dental, vision, supplemental life, disability, hospital, and accident insurance. Employees are able to enroll in the company 401k plan after 90 days of employment. Paid sick leave accrues at the rate of 1 hour per 30 hours worked with a carryover cap of 80 hours.

Required Education:

• High School diploma or GED
• Foodservice Management Certification

Required Experience:

• 2-4 years leadership experience in a fast-paced restaurant environment
• Proficiency in Microsoft Office

Preferred Experience:

• 2-4 years leadership experience in a full-service restaurant setting
• Working knowledge of federal, state, and local labor laws and regulations

Required Skills and Abilities:

• Ability to lift/move objects up to 40 pounds
• Excellent customer service skills
• Proven problem-solving skills
• Strong organizational and planning skills
• Excellent verbal and written communication skills
• Ability to work effectively in a team environment
• Ability to multi-task effectively
• Ability to work varied schedules including nights, weekends, and holidays