Assistant Manager

Jersey Mike's Subs

Job Title: Assistant General Manager

Location: Jersey Mike's Subs 1190 W Sunset, Waukesha, WI

Compensation: $17-$19/hour + tips!! (average is $3.00/hour)

Requirements: Minimum 1 + Years experience in AGM role or 2 years in a Shift Leader role supporting a GM leading store operation, training/coaching standards, inventory, labor, food safety. Strong communication skills, delegation/accountability.

Job Summary:

Jersey Mike's Subs is seeking an energetic, experienced Assistant Manager to join our team and help oversee the daily operations of our store. The ideal candidate will be a dynamic leader with a passion for delivering exceptional customer service, an eye for quality, and the ability to inspire and develop a team. If you thrive in a fast-paced environment and are committed to making every sub a reason for customers to smile, this is the opportunity for you!

Additional Job Responsibilities:

• Take an active role support the GM in the total management of our Jersey Mike's store, ensuring smooth operations and a positive dining experience.
• Maintain rigorous standards of quality control to uphold the brand's reputation.
• Manage store administration effectively and efficiently.
• Prepare and present accurate weekly and monthly reports.
• Drive customer satisfaction by ensuring friendly and attentive service.
• Foster a team-oriented atmosphere while building and maintaining a strong team.
• Develop and maintain staff schedules to ensure efficient labor utilization.
• Implement and refine store procedures to enhance operations.
• Manage ordering and inventory to optimize stock levels and reduce waste.
• Conduct staff training to ensure employees are well-equipped to deliver top-notch service.

Skills:

• Exceptional interpersonal relations, with the ability to continually teach, coach, and motivate staff.
• Proven leadership and supervisory skills with a track record of dependability.
• Ability to multitask effectively in a fast-paced environment.
• Commitment to excellence in customer service.
• Strong verbal and written communication skills.
• Extremely professional appearance and demeanor.
• Excellent organizational skills, with a proficiency in math and currency aptitude

Basic Requirements:

• Robust communication skills, with a self-motivated and service-oriented attitude.
• Ability to juggle multiple tasks simultaneously and work collaboratively with a team.
• Willingness and capability to learn skills quickly.
• Strong sense of cleanliness and organizational prowess.
• Prior food service experience is highly preferred
• Demonstrated capability to lead and excel within Jersey Mike's process.

Leadership Expectations:

• Address customer concerns promptly and effectively to prevent any negative impact on the brand.
• Regularly supervise and direct employees during work hours, maintaining high standards.
• Exercise discretion and independent judgment in executing duties and responsibilities.
• Provide ongoing training, coaching, and performance feedback to motivate staff and enhance their skills.
• Evaluate employee performance and hold team members accountable for meeting established standards.
• Make informed employment decisions, including hiring, discipline, promotion, termination, and compensation.
• Analyze business performance, manage controllable costs, and take appropriate action to improve profitability.
• Optimize labor deployment without compromising quality standards.
• Ensure compliance with state and federal laws and adherence to Jersey Mike's policies and procedures.
• Maintain rigorous food safety and sanitation standards, safeguarding the health of customers and employees.

Background checks will be conducted through CHECKR - ONLY SERIOUS APPLICANTS WITH A STABLE WORK HISTORY NEED APPLY

INDMANAGE