Assistant Manager

£30,000 to £32,000 per annum (DOE) + TRONC

Assistant Manager Duties

· Customer Service Excellence – Maintain high levels of customer satisfaction by handling queries,resolving complaints,and ensuring excellent service delivery.

· Supporting Daily Operations – Assist the Manager in overseeing the day-to-day running of the business,ensuring smooth and efficient operations.

· Team Supervision & Development – Support in training,and managing staff,fostering a positive and high-performing work environment.

· Stock & Resource Management – Monitor inventory levels,order supplies,and ensure the business has the necessary resources to operate effectively.

· Compliance & Health & Safety – Ensure the team adheres to company policies,industry regulations,and health & safety standards at all times.

Required Skills

· Leadership & Teamwork – Ability to lead,support,and motivate a team while working collaboratively to achieve business goals.

· Communication Skills – Strong verbal and written communication skills to interact effectively with staff,customers,and stakeholders.

· Problem-Solving & Decision-Making – Capability to handle challenges,resolve issues efficiently,and make sound decisions under pressure.

· Time Management & Organisation – Excellent ability to prioritise tasks,manage workloads effectively,and maintain attention to detail.

· Customer Service Skills – A strong focus on delivering outstanding customer service,handling queries,and ensuring customer satisfaction.

Benefits

On top of pay - also included is our wider benefits such as:

· Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues

· Employee Assistant Programme

· Extra annual leave days gathered through service

Plus so much more!

We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.

Applying for Signature

If this sounds like something you want to be a part of,apply today by sending in your CV.

Signature Group have 21 venues in Scotland,including Cold Town House,Paramount,Badger & Co,The Spiritualist,McLarens on the Corner,Copper Blossom,The Smokin’ Fox and more.

*Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.