Assistant Manager

Assistant Manager Student Counselling & Employability Support Location - Pune

About the Role
GTT Foundation is looking for an experienced Assistant Manager to lead a team of Counsellors/Mentors and drive student engagement, counselling quality, employability readiness and career progression.

Key Responsibilities

• Lead, coach and monitor a team of Counsellors/Mentors.
• Set and track daily, weekly and monthly team targets.
• Monitor student counselling, engagement, follow-ups and progression.
• Identify inactive/at-risk students and drive re-engagement.
• Ensure counselling quality through regular reviews, coaching and feedback.
• Track the student journey from counselling training career readiness interviews employment.
• Coordinate with Training, Placement, Operations and Project teams.
• Monitor MIS, dashboards, call logs and student progress reports.
• Handle escalations and ensure timely closure of critical cases.
• Identify process gaps and implement improvements.

Qualification & Experience

• Graduate in any discipline; PG in Psychology, Social Work, HR, Education, Management or related fields preferred.
• 4-7 years of relevant experience in counselling, career guidance, employability, education, skilling, placement or youth engagement.
• 1-3 years of team-handling experience preferred.
• Strong communication skills in English & Hindi; regional language is an advantage.
• Good knowledge of Excel/Google Sheets, MIS and digital tools.
• Strong people management, counselling, problem-solving and stakeholder management skills.

Key Skills:
Student Counselling | Team Management | Career Guidance | Employability | Youth Engagement | People Management | MIS | Excel | Stakeholder Management | Student Engagement

Ideal Candidate:

Empathetic, target-oriented and confident in managing teams while driving measurable student engagement and employment outcomes.