Assistant Manager

Job Overview XM Designs is an American supplier of contemporary sunshade fabrics. We are committed to developing and manufacturing innovative products that provide efficient indoor and outdoor sunshade solutions for residential, public buildings, and commercial spaces around the world.

We are seeking a motivated and dynamic assistant manger to join our team. In this role, you will be responsible for following sales lead and providing exceptional customer service in a B2B sales environment. You will engage with customers, promote products, and ensure a positive sales atitude. And need to have patience, sense of responsibility to follow existing clients. The ideal candidate will possess strong communication skills and a passion for sales.

Pay: base salary + commission + bonus

Duties

· Engage with customers to understand their needs and provide tailored product recommendations.

· Analyze sales data and recommend changes or improvements for a better customer satisfaction and future revenue.

· Demonstrate product features and benefits through effective product demos.

· Research local markets and pinpoint potential business leads, then develop strategies to broaden our outreach and bring in new customers.

· Provide excellent customer service by addressing inquiries and resolving issues promptly.

· Knows how warehouse works and is able to make shipping from the warehouse.

· Utilize proper phone etiquette when communicating with customers over the phone or during follow-up calls.

· Collaborate with team members to achieve sales targets and improve overall sales strategy.

Experience

· Previous experience in B2B sales is preferred.

· Bilingual is a must, needs fluent English and Chinese

· A commitment to delivering outstanding customer service is essential for success in this role.

Join us as we strive to create an exceptional shopping experience for our customers while fostering a supportive team environment!

Pay: $72,000.00 - $84,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Work Location: In person